Banquet Captain at Eldorado Hotel & Spa

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

23.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Multitasking, Food Safety, Cleanliness, Sanitation, Guest Experience Focus, Complaint Resolution, Point Of Sale Systems Knowledge, Supervision, Food & Beverage Experience

Industry

Hospitality

Description

Description WORK, PLAY, & ENJOY LIFE WITH HERITAGE Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Full-time Hourly Position Starting at $23.00 Per Hour DOE plus benefits.Located in Santa Fe, NM. Working out of Eldorado Hotel & Spa. Essential Duties: Maintain high level of positive and professional approach with employees, coworkers, and guests. Maintain a proper flow of service and FOH staffing levels during shift. Maintain good working relationships with suppliers and identify opportunities to decrease operational costs. Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints. Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff. Why You’ll Love Working With Us Competitive pay and comprehensive benefits, including a 25% 401(k) match! Generous employee discounts across Heritage hotels, restaurants, spa and retail! Complimentary meals during scheduled shifts! Free employee parking! Supportive team culture with opportunities for growth and advancement! A workplace rooted in New Mexico pride and community values! Requirements Excellent verbal communication and ability to multitask. High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience. 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred. Valid New Mexico Food Handler Certification, and Alcohol Server Certification. Ability to work on your feet for eight hours or more. Knowledge of Restaurant Point of Sale systems. Must be able to lift/push/reach for/carry 30+ pounds frequently. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Responsibilities

The Banquet Captain is responsible for maintaining a high level of positive and professional interaction with staff and guests while ensuring the proper flow of service and adequate Front of House staffing during shifts. Key duties include upholding company standards for food safety and sanitation, focusing decisions on guest satisfaction, and identifying opportunities to reduce operational costs.