Banquet Captain at JDM GOLF LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

15.7

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Time Management, Organizational Skills, Communication, Flexibility, Active Listening, Problem Solving, Customer Service, Teamwork, Event Management, Multi-tasking, Training, Attention to Detail, Safety Standards, Catering Operations, Banquet Experience

Industry

Hospitality

Description

Job Details Job Location: Adobe Bar & Grille - Phoenix, AZ 85016 Position Type: Full Time Education Level: High School or G.E.D. Travel Percentage: None Job Shift: Weekdays and Weekends Job Category: Restaurant - Food Service Join our Team in Banquets for the Adobe Clubhouse at the Arizona Biltmore Golf Club! At the Arizona Biltmore Golf Club, we offer a picturesque setting for events and exceptional service that keeps our guests coming back. Join our team and help us create unforgettable experiences! Job Summary We are looking for motivated and friendly Banquet Captain to join our team. We are seeking a meticulous banquet captain to supervise and manage all banquet events for our Club. As the banquet captain, you will be responsible for managing and ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests. To be a successful Banquet Captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills. JDM Golf Teammates will role model the core values and behaviors by: Cultivating a positive teamwork environment. Being efficient with time at work. Communicating effectively with management, co-workers, and guests. Being flexible. Maintaining integrity in all conversations and actions. Consistently reporting to work on time prepared to perform duties of position. Following internal procedures and external regulations; and reporting issues to management. Duties and Responsibilities The duties and responsibilities listed below are essential to the employee’s position. Ability to perform all operational positions within the banquet operations. Participate in and lead department meetings. Process banquet checks accurately and efficiently for payment. Assist with banquet staff weekly schedule. Assist management, staff and organizers with planning the layout and logistics of events. Delegate duties to servers and oversee activity throughout events. Supervise setup and service of food and beverages. Confirm setup of event spaces according to customer specifications prior to event including moving. furniture and general clean-up if necessary; Communicate customer needs to kitchen staff. Maintain a professional, neat and well-groomed appearance. Train and develop catering servers using existing training materials. Meet and greet clients contacts. Venue layout, table/seat/station numbers, proper table set-ups, room capacities, hours of operation, price ranges, and dress code. Communicating to staff in pre-function meetings all specific set-up needs of buffets, receptions, and overview of daily events. Bill the guest main contact following banquet event order requirements. Team Member handbook: enforce and adhere to The Arizona Biltmore Golf Club policies. Maintain complete knowledge of: All menu selections available in banquet and restaurant. Conform with all safety standards and use of all appropriate safety equipment. Performs other duties, as assigned. Qualifications Education and Experience Required High school diploma or general education degree (GED). Minimum two years catering operations or banquet experience, or relevant experience, preferably in a lead of supervisor capacity. Skills and Abilities Able to be flexible when taking on tasks, prioritizing as necessary, and in handling situations Strong organizational and time-management skills Strong written and verbal communication Able to learn quickly when faced with new problems and challenges Is easy to approach; enjoys interacting with co-workers, and guests/members as required Ability to multi-task Remains calm under pressure Skilled at active listening, retaining knowledge and acting upon it Open to change Enjoys working hard; is action oriented and full of energy Computer Skills Required: Ability to use event management application Proficient in MS Office Suite Ability to use employee self-service on company’s human resources/payroll database Certificates, Licenses, Registrations Required: Position may utilize golf carts; thus, must have a valid driver’s license. Must be at least 19 years of age. Must have Manager-level AZ Food Handler’s Card and Title 4 AZ Liquor Certification. Other Regular attendance is required. Additional hours including weekends and holidays may be required on a regular basis to fulfill duties of position. Seeks approval before overtime is incurred. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. For Regular Full-time Positions: Busy Season: Individual is expected to be available to work up to or near 40 hours per week, including overtime as needed. Non-Peak Season: A minimum of 30 hours per workweek is required. Individual may be scheduled for additional hours if business needs require it. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Employee frequently lifts and/or moves between twenty-five (25) and fifty (50) pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination. Auditory abilities required by this job include the ability to accurately hear information conveyed to guests and members and the ability to work effectively in areas with ambient noise. The work environment is subject to interruptions, varying and unpredictable situations and time pressures related to multiple tasks. It requires regular use of a point-of-sale terminal. There is extensive repetitive motion in using hands/wrists. Work Environment This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment. Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate. Schedules vary and may include weekends, holidays, etc. as determined by business needs. During busy season (i.e., generally September through May), open availability is expected. OSHA Category Category III: Position engages in activities normally without exposure to blood or body fluids. The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time. Pay: $15.70 per hour and part of the gratuity pool. We Offer… PT Benefits: Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply. FT Benefits: Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, 401K including match, Free Golf, Golf Shop Discounts. Waiting periods may apply. How to Apply: If you are ready to be a part of a dedicated team and help create memorable events, come join our team. Please complete the online application for our management team to review what sets you apart from others. If you receive a conditional offer, we do conduct a background check. EOE.

Responsibilities

The Banquet Captain supervises and manages all banquet events, ensuring smooth operations and guest satisfaction. Responsibilities include overseeing staff, managing event logistics, and maintaining communication with kitchen staff.