Description:
Little Creek Casino Resort is seeking a hands-on, service-driven Banquet Captain to oversee the execution of a wide range of events, from elegant weddings to corporate functions and everything in between. In this role, you’ll take the lead in coordinating banquet staff, managing event timelines, and ensuring every detail runs seamlessly — all while delivering the high level of service our guests expect and deserve.
If you’re a natural leader with a passion for hospitality and event execution, we’d love to see what you can bring to the table!

EDUCATION AND/OR EXPERIENCE:

• High School Diploma or GED
• 3 years related experience and/or training.
• OR equivalent combination of education and experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review BEO’s, making sure all information is accurate and available for banqueting staff.
• Coordinate with Banquet Chef, Food & Beverage Manager, IT, MIS, and other departments, as needed, assuring all details are set, including but not limited to guest counts, serve times, menu selections, audio/visual and any other special requests are prepared on time.
• Create a schedule to assure all banquets are properly staffed, to include a daily checklist assuring all opening / closing duties are complete, including but not limited to breaking down and re-setting rooms, cleaning and stocking supplies and prepping for the next scheduled event.
• Assure all requested equipment is readily available and / or set-up.
• Ring in all banquets daily, or as otherwise specified, and forward all information to the Banquet Coordinator.
• Track banquet staff hours, to ensure accurate record keeping and appropriate hourly distribution.
• Total bills to meet minimum contracted BEO and total any additional charges ordered during the event.
• Assure guest signs off on the total bill to ensure the Sales Manager can effectively close out on the following business day.

ADDITIONAL DUTIES

• Expedited food, meeting all Food and Beverage standards including but not limited to appropriate temperature, correct menu selections and presentation.
• Act as a server, bartender and houseman as needed to provide fast, efficient, and quality service to all guests.
• Write order on check or memorize it and enter it into the POS cash system.
• Relay order to kitchen.
• Serve all guests according to established standards of quality.
• Observe guests to respond to any additional requests and to determine when the meal has been completed.
• Provide Food & Beverage service to guests in the Casino Resort as needed and when necessary.
• Assist all other employees in performing their duties when possible.
• Relay guest compliments and complaints to the Banquet Coordinator in a timely manner.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The employee is frequently required to sit; use hands to finger, handle or feel and reach with hands and arms.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include peripheral vision and depth perception