Banquet Captain - On Call at Black Desert Resort

Ivins, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

18.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Event Coordination, Food Presentation, Client Communication, Staff Training, Inventory Management, Safety Compliance, Sanitation Standards, Leadership, Organizational Skills, Attention To Detail, High-Pressure Situations, Banquet Service Techniques, Catering Service Experience, Flexibility, Alcohol Server Permit

Industry

Hospitality

Description

Overview Black Desert Resort, located in the stunning red rock landscapes of Southern Utah, is a premier luxury destination offering world-class golf, fine dining, spa, and hospitality experiences. The resort’s Food & Beverage team plays an essential role in ensuring personalized service, whether through private in-room dining or large-scale banquet events. Job Summary: The Complex Banquet Captain is responsible for supervising and coordinating banquet functions at Black Desert Resort. This role oversees event setup, service execution, and breakdown, ensuring seamless operations and high levels of guest satisfaction. Working closely with the Banquet Manager, Culinary, and Conference Services teams, the Banquet Captain leads banquet staff, ensures compliance with service standards, and acts as the on-site point of contact for clients during events. Job Specifications: Onsite: Black Desert ResortShift & Schedule Availability: Year-Round / Full-TimePay Range: $18/hour plus portion of service charges. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. Why Join Us: Comprehensive Benefits: 401(k) with company match, employee dining room. Luxury Event Environment: Work at resort hosting high-profile weddings, retreats, and corporate events. Career Growth: Opportunities for advancement into banquet management and catering leadership. Responsibilities Supervise banquet service staff during events to ensure flawless execution of service standards. Coordinate event setup according to Banquet Event Orders (BEOs), including room layout, décor, table settings, and audiovisual requirements. Ensure all food and beverage is served according to established timelines and luxury presentation standards. Act as primary point of contact for clients during events, ensuring needs are met and concerns are addressed promptly. Conduct pre-event briefings with staff, reviewing assignments, service standards, and special client requirements. Monitor staff performance and provide on-the-job training to ensure consistency in service delivery. Collaborate with Culinary and Conference Services to ensure clear communication and seamless execution. Assist in managing banquet inventory, ensuring supplies and equipment are well-maintained and available. Oversee event breakdown, ensuring banquet spaces are reset or cleaned to resort standards. Enforce safety, sanitation, and liquor laws at all times. Provide feedback to management regarding staff performance, client feedback, and operational improvements. Other duties as assigned Qualifications 1 year of banquet or catering service experience; supervisory experience strongly preferred. Strong leadership and communication skills with the ability to direct teams effectively. Knowledge of banquet service techniques, event setup standards, and food & beverage operations. Excellent organizational skills and attention to detail. Ability to remain calm and professional in high-pressure situations. Food Handler’s Permit and Alcohol Server Permit required (or ability to obtain upon hire). Flexibility to work nights, weekends, holidays, and extended hours based on event needs. Must be 21 years at the time of hire. #blackdesertresort

Responsibilities

The Banquet Captain supervises and coordinates banquet functions, ensuring seamless operations and high levels of guest satisfaction. This role includes overseeing event setup, service execution, and breakdown while acting as the primary point of contact for clients during events.