Banquet Captain - On Call at Lodging and Leisure Investments

Gulfport, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Problem-Solving, Team Management, Banquet Service, Food & Beverage Standards, Event Flow, Customer Service, Safety Regulations, Event Setup, Guest Liaison, Service Standards, Real-Time Adjustments, Post-Event Reporting, Flexibility, Professional Appearance

Industry

Travel Arrangements

Description

Description Job Title: On-Call Banquet Captain Position Summary The On-Call Banquet Captain is responsible for leading banquet service staff during events to ensure seamless execution, exceptional guest service, and adherence to service and safety standards. This role acts as the primary point of contact on the floor, coordinating with the Banquet Manager, Culinary team, and Event Coordinator to deliver high-quality events ranging from weddings and corporate meetings to social functions. Key Responsibilities Lead, supervise, and support banquet servers and support staff during assigned events Conduct pre-event briefings to review event details, timelines, service standards, and safety expectations Ensure proper room setup, table settings, décor placement, and equipment readiness per event orders Oversee food and beverage service, ensuring accuracy, presentation, and timing Act as on-site liaison between guests, clients, kitchen staff, and management Monitor service flow and make real-time adjustments to maintain guest satisfaction Address guest concerns or service issues promptly and professionally Enforce company policies, service standards, and health & safety regulations Assist with event breakdown, cleanup, and post-event reset Complete post-event reports and provide feedback to management as requested Qualifications Minimum 1–2 years of banquet, catering, or hospitality leadership experience preferred Strong leadership, communication, and problem-solving skills Ability to manage teams in a fast-paced, high-pressure environment Knowledge of banquet service styles, food & beverage standards, and event flow Professional appearance and customer-focused attitude Ability to stand, walk, lift (up to 50 lbs), and work extended hours as required Flexible availability, including evenings, weekends, and holidays Schedule & Employment Status On-call, event-based scheduling Shifts assigned based on business needs and availability Physical Requirements Prolonged standing and walking Lifting, carrying, pushing, and pulling event equipment Working in both indoor and outdoor event environments Work Environment Hotel, resort, event venue, or catering facilities Exposure to kitchen equipment, food service areas, and guest spaces

Responsibilities

The On-Call Banquet Captain leads banquet service staff during events, ensuring exceptional guest service and adherence to service standards. This role includes overseeing food and beverage service, conducting pre-event briefings, and acting as the liaison between guests and staff.