Banquet Captain at PORT MADISON ENTERPRISES FAMILY

Suquamish, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banquet Services, Customer Service, Staff Coordination, Food Quality Control, Event Planning, Complaint Handling, Communication, Training, Inventory Management, Time Management, Problem Solving, Attention to Detail, Flexibility, Manual Dexterity, POS Skills, Teamwork

Industry

Gambling Facilities and Casinos

Description

Job Details Job Location: Suquamish, WA 98392 Position Type: Full Time Job Shift: Any Job Category: Hospitality - Hotel PORT MADISON ENTERPRISES SUQUAMISH CLEARWATER CASINO RESORT F&B- Banquet Captain General Position Summary: Directs and ensures proper execution of all scheduled banquets and meeting events. Oversees banquet functions ensuring the utmost in efficiency and service. Essential Functions/Major Responsibilities: Ensures smooth, efficient, professional operation of banquet functions by reviewing all room sets prior to each event Coordinates staffing and inventory levels with Banquet Supervisor in an effort to provide excellent customer service Communicates frequently with the function’s meeting planner to ensure all instructions are executed correctly Works closely with kitchen to ensure food quality control and presentation standards Promotes positive customer relations, handles complaints and suggestions Ensures communication with Marketing/Catering to promote banquet sales/profitability Coordinates the function set-up and break-down to include proper placement of furniture in meeting rooms Ensures servers utilize proper placement and removal of entrée/dessert plates, etc. Secondary Functions: Reviews all banquet menus and Banquet Event Orders (BEO) F&B Director Assists in the completion of the post-event recap Assists in the training of banquet wait staff Other duties as assigned Qualifications Education and/or Experience: High School diploma or GED required. Prior experience in Banquet Services is required. Must be at least 21 years of age. Strong computer and POS skills. Job Conditions: Working conditions include working in an office setting with a computer and other equipment. Other conditions include working with the kitchen staff and in the banquet facility. Remains flexible and is able to prioritize multiple tasks on a regular basis. Conditions also include frequent interruptions, working evenings, weekends, and holidays. Physical Requirements: Ability to lift 50 lbs. while standing, twisting, or bending on a regular or extended period of time. Must be able to stand and/or sit for extended periods of time. Must be able to push and pull carts and equipment. Manual and finger dexterity for operation of personal computers, adding machine and routine paperwork.

Responsibilities

The Banquet Captain directs and ensures the proper execution of all scheduled banquets and meeting events, overseeing functions for efficiency and service. They coordinate staffing, communicate with meeting planners, and ensure food quality and presentation standards.