Banquet Captain at Pyramid Global Hospitality

Indianapolis, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banquet Service, Event Set-up, Food And Beverage Service, Team Leadership, Customer Satisfaction, Synchronized Service, Wine And Spirits Knowledge, Communication Skills, Time Management, Dietary Requirement Handling, Table Setting, Bussing

Industry

Hospitality

Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: At the Renaissance Indianapolis North we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Renaissance Indianapolis North can mean for you! The Renaissance Indianapolis North boasts 266 guest rooms, and 12,400 sq ft of event space. What you will have an opportunity to do: This position is eligible for $500 in sign on bonuses ($250 paid after 30 days, $250 paid after 90 days), monthly attendance and quarterly incentive plans. Position requires availability to work on both Saturdays and Sundays. Please apply directly at careers.pyramidglobal.com to ensure we receive your application. Requires previous banquet experience. We are looking for a highly motivated, experienced Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues. If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. Responsibilities also include cleaning of back hall and organizing of storerooms. Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. Assists as needed with event room setup according to meal period and table needs Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen Cleans and sanitizes tables and/or counters & seats after guests are finished Explains how various menu items are prepared, cooking methods and ingredients Takes into consideration any special request and dietary issues made by the guest Provides general property information Offers warm and sincere welcome/farewell for all guests Interacts with staff in a professional manner, assisting other departments with necessary information Ensures final quality check on food and beverage items prior to serving guests Monitors assigned tables for customer satisfaction, quality, and additional service Addresses any guest issue promptly and with high concern Aids other events and restaurant staff as needed Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) #IND100 What are we looking for? Someone with 2-4 years of food service experience, preferably Banquet service Someone with experience in a 4-star, 5-star venue with synchronized service Someone with knowledge of wine, beer, cocktails, and spirits Someone who is able to work under pressure in a fast-paced environment Someone with a passion for creating an exceptional experience for all guests Someone with excellent communication skills Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

Direct the set-up, preparation, and tear-down of banquet rooms while leading hourly food and beverage staff. Coordinate all aspects of service to enhance guest satisfaction and maximize revenues for high-volume catering events.