Banquet Captain at San Diego Mission Bay Resort

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

17.75

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Banquet Service Operations, Guest Experience, Event Setup Coordination, Team Management, Communication, Guest Service, Training, Health And Safety Compliance, Food Safety Certification, Alcohol Service Certification, Leadership, BEO Interpretation, Fast-Paced Environment Management

Industry

Hospitality

Description

Description San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Banquet Captain to our Mission Bay Family. Our resort has over 45,000 square feet of newly renovated, flexible meeting space, with a superb bay-front location for our catering business. We are seeking an experienced and service-driven Banquet Captain to lead banquet service operations and ensure exceptional guest experiences during events. The Banquet Captain will supervise banquet staff, coordinate event setup and service, and work closely with the culinary and event teams to deliver seamless and memorable events. Requirements Key Responsibilities: Supervise banquet servers, bartenders and support staff during events, ensuring service standards are met. Coordinate event setup, including room layout, décor, table settings, and equipment according to banquet event orders (BEOs). Conduct pre-shift meetings with banquet staff to review event details and assignments. Ensure timely and professional food and beverage service for all events. Maintain communication with the Banquet Manager, kitchen team, and event coordinators throughout events. Monitor staff performance and provide guidance to ensure excellent guest service. Assist with training new banquet team members on service standards and procedures. Ensure compliance with health, safety, and sanitation standards. Address guest requests or concerns promptly and professionally. Oversee event Set up Oversee event breakdown and ensure banquet areas are cleaned and reset for future functions. You: To be successful in this position, we’re looking for an amazing people connector, who thrives on creating unique experiences for our guest who are looking for a genuine San Diego experience. Minimum 2–3 years of banquet or food & beverage supervisory experience, preferably in a hotel or resort setting. Strong leadership and team management skills. Excellent communication and guest service skills. Ability to read, write, and communicate effectively in English in order to review banquet event orders (BEOs), communicate with team members, and assist guests. Ability to work flexible schedules including evenings, weekends, and holidays. Knowledge of banquet service styles (plated, buffet, reception, etc.). Ability to work in a fast-paced environment and manage multiple events simultaneously. Food safety certification and alcohol service certification preferred. The Offer: Our Team Members are our most important asset and that's reflected in our benefits. San Diego Mission Bay Resort is proud to offer a variety of benefits to support a team members and their families. This position is: $17.75 hourly 401K Plan with Employer Match Onsite Complimentary Parking Free Meal in EDR Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts Career growth opportunities within Noble House Hotels and Resorts and recognition programs. Our Culture: People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine, and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul. Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance. Noble House Hotels & Resorts are distinctly unique in location and soul. Our properties are not one-size-fits-all. And neither are our people. People who thrive with us are goal oriented, guided by high integrity with a positive, flexible mind-set. They possess a fair amount of grit and bring a mountain of fun. If you want to Make your Mark within the Noble House family, we would be honored to meet you soon. With a smile.

Responsibilities

The Banquet Captain will lead banquet service operations, supervising staff, coordinating event setup according to Banquet Event Orders (BEOs), and ensuring timely and professional food and beverage service for all events.