Banquet Captain at The Congress Lake Company

Hartville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Conflict Resolution, Problem Solving, Attention To Detail, Communication, Organization, Multitasking, Food Safety, Sanitation Regulations

Industry

Recreational Facilities

Description

Description Position Overview: We are seeking a dynamic and experienced Banquet Captain with outstanding leadership skills to assist in overseeing banquet operations under the Banquet Manager's direction. The ideal candidate will possess a passion for hospitality, strong interpersonal skills, and a proven ability to lead and motivate a team. As Banquet Captain, you will supervise staff, coordinate event details, and ensure exceptional guest experiences while reporting to and collaborating closely with the Banquet Manager. Key Responsibilities: Lead, train, and supervise banquet staff before, during, and after events as directed by the Banquet Manager Support the Banquet Manager in coordinating with event organizers, kitchen, and service staff to meet all event requirements Oversee the setup, execution, and breakdown of banquet events in accordance with company standards and client expectations Ensure timely and accurate service, addressing guest needs and promptly resolving any issues, escalating to Banquet Manager as needed Maintain high standards of cleanliness, service, and safety throughout the event Communicate event details and changes effectively with all team members and the Banquet Manager Monitor inventory of supplies and equipment, reporting needs to the Banquet Manager Conduct pre-event briefings and post-event evaluations with the team under guidance from the Banquet Manager Foster a positive team environment and encourage professional development Preferred Skills: Conflict resolution and problem-solving abilities Attention to detail and commitment to quality service Join our team and play a key role in creating memorable events by leading with excellence and supporting the Banquet Manager to deliver superior guest service! Requirements Requirements: Proven experience in banquet or hospitality management Demonstrated leadership and team management skills Excellent communication and organizational abilities Ability to multitask and perform under pressure Flexible schedule, including evenings, weekends, and holidays Knowledge of food safety and sanitation regulations High school diploma or equivalent; additional hospitality training is a plus

Responsibilities

Supervise and train banquet staff to ensure the seamless execution of event setup, service, and breakdown. Coordinate with the Banquet Manager and kitchen staff to deliver exceptional guest experiences and maintain high service standards.