We’re searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel’s public areas clean, such as hallways, meeting rooms, and lobbies.

Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!Responsibilities:

• Anticipate, listen intently, and respond quickly to visitors’ requirements to provide the best quality of service
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Check all allocated meeting and event spaces during the shift to collect garbage and other items as directed by management.
• Deliver requested amenities such as tables, chairs, and F&B items to meeting spaces per guest requests.
• Assure a clean work environment in all functional spaces.

Qualifications:

• Solid work ethic and excellent organizational, time management, and communication skills
• 1 year experience as a houseperson or housekeeper strongly desired
• Experience with a variety of cleaning products and techniques
• Must have graduated high school or received an equivalent certification (GED)
• Must have a strong focus on putting the guest first with exceptional customer service experience

About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come

• Anticipate, listen intently, and respond quickly to visitors’ requirements to provide the best quality of service
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Check all allocated meeting and event spaces during the shift to collect garbage and other items as directed by management.
• Deliver requested amenities such as tables, chairs, and F&B items to meeting spaces per guest requests.
• Assure a clean work environment in all functional spaces