Banquet Manager - $65,000 to $85,000/year at Salamander Hospitality, Llc

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

85000.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Financial Oversight, Service Standards, Event Execution, Teamwork, Revenue Maximization, Labor Control, BEO Execution, Guest Satisfaction, Staff Supervision, Hiring, Scheduling, Performance Management, Cost Control, Time Management, Communication

Industry

Hospitality

Description

POSITION OBJECTIVE The Banquet Manager is responsible for the daily leadership, execution, and financial oversight of all banquet and group food & beverage operations. This position ensures exceptional service standards, seamless event execution, financial accountability, and a culture of professionalism and teamwork. The Banquet Manager partners closely with Culinary, Catering & Conference Services, and other operational departments to deliver a consistently elevated guest experience while maximizing revenue, controlling labor, and maintaining brand standards. ESSENTIAL JOB FUNCTIONS * Oversee daily banquet operations for breakfast, lunch, dinner, receptions, and special events. * Ensure precise execution of BEOs through detailed review and communication with culinary and event teams. * Circulate during events to monitor service flow, guest satisfaction, and timing of courses. * Ensure banquet rooms are set according to specifications and presentation standards. * Handle guest concerns professionally and resolve service recovery situations in real time. * Maintain cleanliness, organization, and readiness of all banquet spaces and service areas. * Supervise banquet captains, servers, bartenders, and housepersons. * Assist in hiring, onboarding, scheduling, and performance management of banquet staff. * Conduct daily pre-shift meetings and ongoing service training. * Manage labor productivity in alignment with budget and forecast. * Assist in payroll review and approval. * Monitor supply usage and control banquet operating expenses. EDUCATION/EXPERIENCE * Minimum 2 years of supervisory experience in a full-service hotel, resort, country club, or high-volume event venue. * Minimum 2 years of hands-on banquet or restaurant service experience in a fast-paced environment. * Prior experience managing large teams preferred. * Experience with Micros or similar POS systems required. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Prior experience in a luxury resort or destination property preferred. REQUIREMENTS * Excellent verbal and written communication abilities. * Ability to manage multiple events/venues simultaneously. * Strong organizational and time-management skills. * Ability to read and interpret Banquet Event Orders (BEOs). * Financial awareness including labor management and cost control. * Flexible schedule including mornings, evenings, weekends, and holidays. * Must be authorized to work in the United States. PHYSICAL DEMANDS * Ability to stand and walk for extended periods of time. * Capable of working in a highly active role involving constant movement across as 40-acre property. * Ability to lift, push, pull, and carry up to 60 pounds regularly. * Frequent bending, stooping, kneeling, and reaching. * Ability to move and arrange heavy furniture and equipment safely. WORK ENVIRONMENT * Fast-paced environment with frequent deadlines and time-sensitive setups. * Exposure to noise, crowds, and varying temperatures depending on event location. * Must be able to change activity frequently and cope with interruptions. * Must be able to work effectively in a stressful environment, communicate with others, effectively handle/ assist customers and accept constructive criticism from supervisors. * Requires coordination with multiple departments, including Banquets, Catering, Housekeeping, and Engineering. RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: * Receipt of the job description does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. * The job description provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. * Job duties, tasks, work hours and work requirements may be changed at any time. * Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. * I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee’s contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Responsibilities

The Banquet Manager directs the daily leadership, execution, and financial management of all banquet and group food & beverage operations, ensuring exceptional service standards and seamless event delivery. This role involves overseeing all banquet service types, monitoring event flow, handling guest concerns, and supervising banquet staff, including captains and servers.