PEOPLE MANAGEMENT: Supervise staff and events, while assisting in effective placement, training, management and motivation of banquet staff in ways that generate high productivity, retention and morale
1. Ensure the necessary staffing levels are being effectively utilized with cost guidelines while delivering expected service for all events
2. Assist with the effective training and role development of banquet staff
3. Demonstrate, align and appropriately represent the organizations values and spirit of hospitality
GUEST EXPERIENCE: Successfully meet and exceed guest needs and expectations by maintaining relationships with guests to provide an extraordinary banquet experience
1. Assist in providing the direction, support and empowerment of staff to deliver a professional and exceptional banquet experience for each guest
2. Creatively seek and implement new ideas as to presentation and delivery of food and beverage to enhance guest experience
3. Proactively identify and resolve guest needs and issues professionally, promptly and effectively through direct interactions and empowered staff through available resources
EVENT OPERATIONS: Supervise all banquet operations to ensure that they meet hotel and brand standards and effective cost controls in ways that ensure quality operations and financial success
1. Take the lead to ensure the correct set up of meeting and banquet rooms as instructed in an efficient and safe manner including general cleaning
2. Take the lead to ensure the testing, maintenance, and storage of AV and other equipment is done appropriately
3. Maintain cleanliness and organization of closets and storage areas
4. Report all necessary maintenance of equipment, tables and chairs to the proper department
OTHER: During down time from banquets, this position will be required to help in the bar and restaurant covering bartending and serving shifts.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the responsibilities of this position. While performing the duties of this position, the employee is regularly required to stand for extended periods (up to 8 hours) and walk. The employee frequently is required to use hands to finger, handle, or feel objects; reach with hands and arms pushing, lifting up to 40 pounds, bending; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the responsibilities of this position. While performing the duties of this job, the employee regularly works in a professional hospitality environment.
Job Types: Full-time, Part-time
Pay: $22.00 per hour
Work Location: In perso

Please refer the Job description for details