Banquet Manager at Pyramid Global Hospitality

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

F&B Operations Management, Front Of House Management, Staff Scheduling, Inventory Management, Forecasting, Payroll Monitoring, Employee Training, Guest Relations, Bartending, Food Sanitation, Budgeting, Event Planning

Industry

Hospitality

Description

The World of Whirlpool is an experience like no other because we create unique experiences through workshops, hands-on kitchen & laundry demonstrations with experts in the appliance industry. Walk into the World of Whirlpool and begin a journey of discovery. We are both an appliance showcase highlighting a select group of Whirlpool Corporation brands, and a hands-on experience center offering exciting workshops and a chance to interact with experts. BASIC FUNCTION: The Experience Center F&B Manager is responsible for assisting and overseeing areas of F&B operations with primary focus on the front of house ensuring the highest level of standards are delivered consistently creating WoW guest experiences. The position will also assist in forecasting, planning and management of all F&B orders, staff and accounting standards. Enjoy a fantastic work-life balance with a consistent Monday-Friday schedule, minimal evenings or weekends, daily provided lunch, and eleven (11) paid holidays. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school diploma or equivalent. Minimum of three years restaurant experience preferred. Minimum of one year department supervisory experience required. Minimum of one year bartending experience, preferred. Introductory Sommelier certificate, preferred. Meet City and State Food Sanitation Requirements. Current Food Handlers and TIPS/Bassett Ability to transport, handle and/or lift 100 lbs. (NOTE: kitchen equipment & food and non-food items). Ability to effectively communicate in the English language; i.e. follow written and verbal directions, count accurately, along with must be able to read and write. ESSENTIAL FUNCTIONS: Carry out the policies and procedures of World of Whirlpool and Benchmark Hospitality, while maintaining the highest degree of professionalism and teamwork atmosphere as per standard of service. Ensure physical atmosphere and cleanliness of the World of Whirlpool, including demonstrational kitchens, storage areas, event spaces and side stations. Monitor, maintain, and critique food quality and service levels. Hire and maintain training for all front of the house staff. Scheduling of staff according to occupancy level and forecasting, along with monitoring payroll and revenue. Monitor all current inventories (liquor, beer, wine, food, etc.) and the ordering of new products. Responsible for daily paperwork including closing checklist, inventories, food handlers’ license, etc. Assist guests / staff with trouble shooting any problems that may occur. Communicate with the planning managers on upcoming events. Attending department head, conference review, food and beverage and pre-con meetings, as required. Holding daily lineups to communicate information regarding upcoming events and training Maintain the highest level of employee/guest relations. Maintain a good working relationship with all Departments within Benchmark Hospitality & Whirlpool. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.

Responsibilities

Oversee front-of-house food and beverage operations to ensure high service standards and exceptional guest experiences. Manage staffing, forecasting, inventory ordering, and coordination with planning managers for upcoming events.