Banquet Operations Manager at Kimpton Hotels & Restaurants

Sacramento, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Guest Satisfaction, Budget Management, Food Service, Beverage Service, Banquet Operations, Wine Knowledge, Spirits Knowledge, Service Techniques, Staff Management, Teamwork, Initiative, Flexibility, Relationship Building

Industry

Hospitality

Description

WHAT YOU'LL DO As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. SOME OF YOUR RESPONSIBILITIES INCLUDE: * Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! * Lead all aspects of banquet operations and manage all floor staff. * Work cooperatively with chefs and cooks. * Promote a multifaceted and team work driven environment. * Ensure guests are served in an expedient and friendly manner. WHAT YOU BRING * 3+ years of banquet experience, ideally with managerial experience. * Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). * Ability to get along with staff and guests. * Passion for creating ridiculously personable experiences! * Highly motivated and flexible, with the ability to lead and take initiative. WHY WE'RE HERE We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE'RE DIFFERENT Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here [https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf]. Be Yourself. Lead Yourself. Make it Count.

Responsibilities

The Banquet Operations Manager will provide leadership and support to the banquet staff, ensuring high guest satisfaction while operating within established budgets and goals. Key duties include leading all aspects of banquet operations, managing floor staff, and collaborating with culinary teams.