AT FAIRMONT, WE WANT TO BRING OUT YOUR HIGHEST POTENTIAL. SHORTLY AFTER APPLYING, YOU WILL RECEIVE AN EMAIL FROM OUR PARTNER ASSESSFIRST PROMPTING YOU TO CREATE A PROFILE AND COMPLETE A QUESTIONNAIRE. THIS IS A MANDATORY STEP FOR YOUR CANDIDACY TO BE CONSIDERED AS IT ENABLES US TO EXPLORE YOUR COMPATIBILITY WITH THIS ROLE AND OUR CULTURE OF LUXURY EXCELLENCE.

Job Description
The Opportunity: To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.

IN THIS ROLE YOU’LL GET TO:

• Have complete knowledge of the hotel’s events, services and facilities..
• Ensure prompt and courteous service is extended both internal and external customers..
• Maintain an orderly working environment, inform manager of any deficiencies.
• To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
• To refresh rooms as assigned by your manager or supervisor.
• To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
• To ensure guest service excels at all times.
• To ensure guests needs and requirements are carried out with a helpful, and timely manner.
• To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
• To transport all equipment and store in the appropriate storage rooms, in a safe manner.
• Understand and carry out duties according to all banquet event orders and the instructions for each event..
• Understand all hotel and guests functions to be able to answer any questions made by any guests..
• To clean banquet rooms, vacuum, mop and dust as instructed.
• Ensure fire exits are clean and free of obstructions.
  Qualifications