Company Description
Recognized as the #1 Best Canadian Hotel in Travel + Leisure’s 2024 World’s Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city’s sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada’s Castle on the Coast is the ideal starting point to explore British Columbia’s stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property’s prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous experience performing physically demanding work load
• Previous experience in a customer service-related position
• “Serving It Right” and “Food Safe” certification
• Class 5 Driver’s License or equivalent and clean driver’s abstract
• Fluency in the English language, both written and verbal
• Excellent organizational skills and the capability of working well with minimal supervision
• A high level of responsibility and commitment
• A strong commitment to team work and exceeding guests’ expectations
• Impeccable grooming and presentation
  Additional Information

• Prepare rooms and tables for a variety of events
• Maintaining adequate supplies and/or equipment
• Assisting Kitchen and service staff
• Assist Banquet Bartenders with restocking glassware, fruit & dry goods
• Other duties as assigned
• Hourly pay rate of $19.91 to 22.76
  Qualifications