Banquet Server at Crowne Plaza Lansing

Lansing, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

17.0

Posted On

23 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Communication, Food Handling, Alcohol Service, Table Service Standards, Cleaning, Safety Protocols, Teamwork, Customer Engagement, Flexibility, Time Management, Attention to Detail, Basic Math Skills, Reading Skills, Writing Skills, Mobility

Industry

Hospitality

Description

Description Are you looking to join a team with flexibility, opportunities for growth, a great benefit package, and fantastic teamwork? We're looking for Part-Time Banquet Event Servers with flexible availability. Pay starts at $17/hr. Duties and Responsibilities Serve food and beverages using established Hotel standards. Set up for events including; but not limited to, place settings, décor, buffet lines, table linens, tables, and chairs. Complete all IHG and Hotel training. Monitor guest behavior and alcohol consumption to determine when alcohol service to the guest should cease; check identification of guests appearing to be under 40 years of age. Notify management of incidents involving excessive alcohol consumption or impaired condition of guests. Clean and maintain workspace including back hall, carts, storage closets, event space. Engage with guests and colleagues using D.A.R.E. to Connect behaviors. Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Restaurant Manager or the Person In Charge (PIC). Additional duties as necessary and assigned. About Us Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together. Benefits and Discounts provided to full-time and part-time company employees: Holiday Bonus Sick time Travel Benefits at IHG® Hotels & Resorts Worldwide Friends and Family Rate at the Crowne Plaza Lansing 20% Discount in Kindred Table Restaurant Retirement Plan with company match Requirements Specific job knowledge, skills, and abilities: Strong Problem-solving and reasoning skills. Ability to work a flexible schedule including nights, weekends, and/or holidays. Communication skills, written or verbal, in the primary language(s) used in the workplace. Basic reading, writing, and math Ability to navigate necessary software and applications. Ability to comply with local laws regarding food handling or serving of alcohol, including the ability to take and pass the ServSafe Alcohol Safety class and exam. Knowledge of table service standards and appropriate table settings and service ware, as well as knowledge of all menu items and methods of preparation. Physical demands: Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 º F) and kitchens (+110 º F), possibly for one hour or more. Must be able to lift and transport items weighing up to 50 pounds on a regular and continuing basis; maneuver carts or equipment weighing up to 250 pounds occasionally. Must be able to exert well-paced mobility for up to 8 hours in length Must be able to maneuver between tables and in tight spaces. Must be able to position self to fulfill cleaning tasks. Qualifications and Requirements A high school or equivalent education is preferred. Minimum of six months of prior food service experience is preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements. Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required. Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis. E.E.O: We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug free workplace. Background checks are done on all positions.

Responsibilities

The Banquet Server is responsible for serving food and beverages, setting up for events, and maintaining cleanliness in the workspace. They must also monitor guest behavior regarding alcohol consumption and engage with guests using established service standards.