Banquet Server at Madeline Hotel and Residences Auberge Resorts Collection

Town of Gardiner, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

10.35

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Operations, Guest Service Excellence, Food & Beverage Service, Operational Excellence, Attention to Detail, Pressure Management, Communication, Food Safety, Cleanliness, Professional Appearance, Reliability, Flexibility, Customer Satisfaction, Order Accuracy, Setup and Breakdown

Industry

Hospitality

Description

Company Description Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York’s Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region’s bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World’s Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. For more information: auberge.com/wildflower-farms Follow Wildflower Farms on Instagram @WildflowerAuberge Job Description Core Responsibilities: Event Operations Complete setup and breakdown of banquet areas with attention to detail Maintain thorough knowledge of event and venue layouts, including table, seat, and station assignments Execute proper table setups according to event specifications Guest Service Excellence Anticipate guest needs and consistently exceed service expectations Engage with guests regarding their needs and satisfaction with food and beverage offerings Deliver consistently caring and high-quality service throughout events Respond promptly and professionally to guest concerns and special requests Food & Beverage Service Accurately and efficiently take food and beverage orders Relay orders to kitchen and bar staff while communicating allergies and special dietary requirements Serve alcoholic and non-alcoholic beverages in compliance with federal, state, local, and company regulations Operational Excellence Operate, maintain, and properly clean all food and beverage equipment Follow safe food handling procedures and maintain food safety standards Uphold high levels of cleanliness and sanitary practices Maintain composure and efficiency in fast-paced environments Present a professional appearance and demeanor at all times General Duties Comply with attendance policies and maintain reliable availability Perform additional job-related duties as assigned Rate: $10.35/hr + Gratuity Qualifications Must be able to adhere to timelines in completion of set-ups Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detail oriented At least 1 year of server experience Ability to work a flexible schedule, including weekends and holidays, according to department needs. Must be of minimum age to serve alcohol. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

The Banquet Server is responsible for the setup and breakdown of banquet areas, ensuring attention to detail and proper table setups. They will also engage with guests to anticipate their needs and deliver high-quality service throughout events.