Company Description
Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver’s stunning waterfront, is consistently celebrated by top publications like Conde Naste Traveler and recognized as a Great Place to Work® Canada for a second consecutive year. We are Industry leaders in sustainability & embody our commitment to our community, featuring Vancouver’s first green roof & rooftop apiary.
Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to thrive. If you’re a visionary who shares our values and passion for excellence, join us to help shape the future of luxury hospitality.

WHY WORK AT FAIRMONT WATERFRONT?

• Sustainability and community commitment - recognized with 5 Green Leaves Certification rating from Green Key Global since 2011
• Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
• Celebrating Diversity - our team represents over 60+ countries, fostering an inclusive and global community
• Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms
• Generous perks - Enjoy discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for Trans Link monthly passes, subsidized meal during your shift through our colleague dining program
• Comprehensive Benefits - through our Benefit Plan* including medical, dental and vision coverage, Pension Plan, and more!
• Dining Discounts - Get 50% off at our dining establishments in Vancouver, Victoria and Whistler through our Food & Beverage Discount Program
• Exclusive Experiences - One free stay through our Be Our Guest Program
• Full rate of pay, $22.18 per hour following 90 days of service
• full-time and part-time status colleagues
  Job Description

Reporting to the Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Maintain complete knowledge of the daily scheduled group functions, and requirements
• Assist guests regarding menu items in an informative and helpful way
• Serve all food and beverage items for assigned banquet meetings
• Assists in the set up and take down of meeting and function rooms according to requirements in accordance with departmental standards
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage

Qualifications

• Previous service experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must be available to work a variety of shifts (including 5am start times, 4am closing times, Christmas Day and New Years’ Eve) and provide availability to work a minimum of two 8 hour shifts per week of the required minimum 24 hours weekly availability. For one of these shifts you must be available until 2:30am on a weekday (Sunday – Thursday) and the other shift you must be available to work until 4:00am on the weekend (Friday or Saturday)

• Consistently offer professional, friendly and engaging service
• Maintain complete knowledge of the daily scheduled group functions, and requirements
• Assist guests regarding menu items in an informative and helpful way
• Serve all food and beverage items for assigned banquet meetings
• Assists in the set up and take down of meeting and function rooms according to requirements in accordance with departmental standards
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverag