QUALIFICATIONS

• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Effective communication skills, strong interpersonal and customer service skills
• Maintain composure in a fast-paced environment

EDUCATION

• High School diploma or equivalent experience preferred

SKILLS/ABILITIES/PERSONAL CHARACTERISTICS

• Knowledge of Food Service Regulations
• Verbal and Written Communication
• Customer Service
• Resolve Conflict
• Teamwork
• Friendliness
• Energy Level
• Efficiency

JOB PURPOSE

The Banquet Server is responsible for greeting, assisting, and serving guests and members at special functions and events. A successful Banquet Server possesses excellent customer service and communication skills.

KEY RESPONSIBILITIES

• Assist Banquet Managers in welcoming, serving, and providing a positive experience to members and guests during banquet functions
• Setup banquet room as requested by the supervisor to include glassware, service ware, and linen
• Attend roll call meetings prior to banquet kick off to learn responsibilities and expectations
• Serve beverages and menu courses in appropriate order
• Remove plates, service ware, and glassware as guests and members finish their courses
• Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
• Replenish beverages when necessary and check with guests and members to ensure they are satisfied
• Perform other related functions that may be assigned.
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