Banquet Supervisor at Best Western Royal Plaza Hotel Trade Center
Marlborough, MA 01752, USA -
Full Time


Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

0.0

Posted On

24 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

How To Apply:

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Responsibilities
  • Assist in ordering and inventories all linen requirements. This includes counting inventory upon delivery from the linen company, returning any bad stock for credit and working closely with the linen company to prevent over-charges on their invoices.
  • Reviews and has thorough understanding of all banquet event orders to coordinate scheduled events.
  • Reviews with Banquet Servers, housemen and set-up Coordinators all banquet event orders for proper communication for each event.
  • Responsible for hiring, training, supervising, and terminating of banquet staff.
  • Assists in the management and operation of restaurant and concession outlets.
  • Completes and posts weekly staff schedules ensuring an adequate number of staff to serve each function and adequate staff for the set up and tear down of each function.
  • Requisitions or obtains equipment and supplies needed for each function. Ensures that they correspond to client’s specifications, where applicable.
  • Keeps and active on-going inventory of equipment, utensils, and props required for completing each function per the customer’s request.
  • Required to do weekly walk through of all function space for accurate maintenance reports for repairs and upkeep needed.
  • Responsible for organizing necessary training meetings and enforcing hotel policies for the entire staff. Conduct monthly department meetings and type minutes to provide to FBD and GM.
  • Attend and become active in local and regional events.
  • Attend or schedule an assistant to attend weekly banquet event order meetings.
  • Prepare and present accurate function billing to the client at the completion of the event and collect payment.
  • Works closely with Chef and kitchen staff to ensure preparation and expedition of food is accurate and efficient to provide quality customer service.
  • Continually directs and assists banquet staff during the entire function to ensure that all details are carried out according to the client’s specifications.
  • Conduct monthly emergency drills with staff.
  • Responsible for monitoring cleanliness of function restrooms during events.
  • Responsible for securing final payment for an event from the client.
  • Responsible for any safety issues – for example, wearing rubber gloves when handling food, and training of staff regarding safety issues.
  • Responsible for efficient staffing and stocking of banquet bars. Checking the stock, maintaining cleanliness, cash register sign in and out, checking bar tapes and filling out the logbook.
  • Responsible for payroll, time cards, the breakout of banquet gratuities to paid to staff.
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