Banquets Operations Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Excellence, Event Execution, Team Leadership, Inventory Management, Logistics, Financial Monitoring, Scheduling, Problem-Solving, Communication, Guest Satisfaction, Food And Beverage Service, Event Logistics, Operational Standards

Industry

Hospitality

Description

JOB SUMMARY At Pier One, every event is an opportunity to create something extraordinary. We’re looking for an Banquets Operations Manager who’s passionate about service excellence, thrives in dynamic environments, and leads with precision and heart. If you love orchestrating seamless events and inspiring teams to deliver unforgettable experiences, this is your moment. About the Role As the Event Operations Manager, you’ll be the driving force behind our event execution from setup to service to pack down. You’ll lead banquet teams, manage inventory and logistics, and ensure every function reflects our commitment to quality and guest satisfaction. Your leadership will shape the success of weddings, conferences, galas, and everything in between. Key Responsibilities * Execute events to the highest standards, ensuring every detail aligns with Banquet Event Orders and guest expectations * Lead and inspire banquet leaders and service staff, fostering a culture of excellence and teamwork * Monitor financials, control beverage inventory, and manage departmental assets * Conduct pre-event inspections and ensure rooms are impeccably set and maintained * Schedule staff to meet service standards while optimizing profitability * Maintain cleanliness and sanitation across all banquet areas * Communicate clearly with internal teams and clients to ensure flawless execution * Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups * Act as a liaison with kitchen teams to ensure seamless food and beverage service * Project supply needs and manage orders for equipment and presentation materials * Promote guest satisfaction and respond to feedback with professionalism and care * Uphold and reinforce all operational standards, policies, and procedures About You * Proven experience in banquet or event operations, preferably in a hotel or hospitality setting * Strong leadership, communication, and problem-solving skills * Calm under pressure with a proactive, solutions-focused mindset * Passionate about delivering exceptional guest experiences * Skilled in inventory management, scheduling, and event logistics * Knowledge of food and beverage service standards and event presentation * Comfortable with technology and event management systems * Flexible availability including evenings, weekends, and holidays * Full working rights in Australia Why You’ll Love It Here * Be part of a team that celebrates creativity, collaboration, and service excellence * Enjoy complimentary meals, coffee, and uniform care * Access exclusive hotel and travel discounts for you and your loved ones * Grow your career with world-class training and development programs * Thrive in a supportive, inclusive workplace culture * Participate in our Employee Assistance Program and referral incentives Ready to lead unforgettable events with precision and passion? Apply now and help us create extraordinary moments at Pier One. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Banquets Operations Manager will be responsible for driving event execution from setup through service and pack down, ensuring every function meets high standards aligned with Banquet Event Orders and guest expectations. This includes leading banquet teams, managing inventory and financials, and maintaining impeccable room setups.