Full job description

Full time Restaurant & Bar Staff

Role Summary

Responsible for supervising daily operations at Mai Gai, leading the FOH and bar team, maintaining excellent customer service, and ensuring smooth and cost-effective operations.

Key Responsibilities

- Supervise daily restaurant and bar operations.

- Deliver excellent customer service and handle guest concerns.

- Coordinate with the kitchen for smooth and timely service.

- Monitor staff performance, breaks, attendance and productivity.

- Manage POS, cash handling and opening/closing procedures.

- Monitor beverage stock and stock levels.

- Maintain venue cleanliness and presentation standards.

- Ensure RSA, food safety and workplace procedures are followed.

- Support functions, bookings and special events.

- Help management increase sales and improve overall venue performance.

Requirements: Hospitality experience, strong leadership and communication skills, reliability, flexibility and a current RSA.

Pay: From $33.00 per hour

Expected hours: 38.0 per week

Benefits:

• Employee discount
• Salary packaging
• Work Location: In person