OVERVIEW

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional experience. Your responsibilities will encompass a variety of tasks, from greeting customers to managing reservations, all while maintaining a positive and professional demeanour.

REQUIREMENTS

• Previous experience in a customer service role is preferred but not essential; a positive attitude is key.
• Excellent communication skills with the ability to engage effectively with guests and colleagues alike.
• Strong organisational skills with the ability to multitask in a fast-paced environment.
• A team player who can work collaboratively while also taking initiative when required.
• Flexibility to work various shifts, including evenings and weekends, as needed by the business.
• A passion for hospitality and providing outstanding service is essential for success in this role. Join us in delivering memorable experiences for our guests while working in a dynamic environment that values teamwork and excellence!
  Job Types: Part-time, Permanent
  Pay: Up to £12.21 per hour
  Expected hours: 15 – 20 per week

Benefits:

• Company events
• Employee discount

Work Location: In person
Expected start date: 09/09/202

• Greet and welcome guests upon arrival with warmth and friendliness.
• Manage reservations and seating arrangements efficiently to optimise guest flow.
• Provide menus, take orders, and serve food and beverages with attention to detail.
• Address guest inquiries and resolve any issues promptly to ensure satisfaction.
• Maintain cleanliness and organisation of the front of house area, including dining spaces and waiting areas.
• Collaborate with kitchen staff and other team members to ensure seamless service delivery.
• Assist in training new staff members as needed, sharing knowledge of procedures and standards.