Bar Manager at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Management, Operational Management, Staff Training, Inventory Control, Guest Relations, Service Standards, Communication, Problem Solving, Team Leadership, Scheduling, Cash Handling, Hygiene Standards, Performance Appraisal, Menu Knowledge, Promotional Planning

Industry

Hospitality

Description

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Main Duties: Administration To maintain the daily log book. To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business. To maintain outlet communication board. To submit all guest / staff incident reports. To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures. To control requisitioning, storage and careful use of all operating equipment and supplies. Customer Service Ensure that all employees establish a rapport with guests. Handle all guest requests and enquiries on food, beverage and service. To be demanding and critical when it comes to service standards. To ensure that the outlet team projects a warm, professional and welcome image. Financial To strictly maintain & adhere to the established operating expenses and ensure that all costs are controlled. To obtain and account for the correct settlement of all sales and be overall responsible for cashier / floats and their maintenance. To handle voiding, correcting, changing of restaurant, checks in accordance with the prescribed procedures and account for all checks used during each shift. To identify and correct any errors. To manage a consistent guest recognition program and maintain a relevant guest database. Operational To ensure that the outlet is managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times following Novotel Standards To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the standards set. To assign responsibilities to subordinates and check their performance periodically. To be hands on manager and be present at all times in the restaurant, especially during busy periods. To manage flexible scheduling based on business patterns. To maintain and strictly adhere to the par stocks for all operating equipment, supplies, inventoried items, and to ensure that the outlet is adequately equipped. To conduct monthly inventory checks on all operating equipment and supplies. To control the requisitioning, storage and careful use of all operating equipment and supplies. To conduct daily pre-shift briefings to employees on preparation, service and menu. To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Outlet manager if no immediate solution can be found and assure follow up with guests. To establish a rapport with guests maintaining good customer relationship. To ensure that the outlet cashiering procedures are strictly adhered to and that the cashiering system is updated and operated correctly Personnel To ensure that the outlet employees are adequately trained and have the necessary skills to perform their duties with maximum efficiency. To fully support the departmental trainers function in the department assigned, develop department trainers and assign training responsibilities. To assist in the training of Food & Beverage cashiers ensuring that they have the necessary skills to perform their duties with the maximum efficiency. To ensure that all employees provide a courteous and professional service at all times. To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the department’ operations manual. To conduct staff yearly performance appraisal. To ensure that all employees maintain a high standard of personal appearance and hygiene at all times. To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times. To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. To ensure that all employees have a complete understanding of and adhere to the hotel’s employee rules & regulations. To ensure that all employees have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety. Other Duties To carry out bi-yearly, yearly inventory of operating equipment as well as conducting monthly par stock checks. To assist in organize festive food promotions within the outlet. .To carry out any other reasonable duties and responsibilities as assigned. To liaise and organize with Housekeeping department that the established cleaning schedules are strictly adhered to. To coordinate all repair and maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet

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Responsibilities

The Bar Manager is responsible for overseeing the daily operations of the bar, ensuring high service standards and efficient management of staff and resources. This includes maintaining financial controls, managing inventory, and fostering a positive guest experience.