ADDITIONAL INFORMATION
Job Number25074568
Job CategoryFood and Beverage & Culinary
LocationThe Lake Como EDITION, Via Regina 41, Cadenabbia di Griante, Como, Italy, 22011
ScheduleFull Time
Located Remotely?N
Position Type Management
JOB SUMMARY
We believe in creating something that people remember, not just providing a place to stay the night. Our jobs aren’t just about putting drinks on the table that our guests will enjoy until they ask for another. Instead, we want to build an experience – with drinks on the side. We want our employees to own their space as both a social director and a beverage enthusiast, an innovator and a relationship builder, a multi-tasker and a perfectionist. And we want you to ensure we deliver on this seamlessly. Each and every time.
As the Bar Manager, you are responsible for creating the same experience for our employees that we expect for them to deliver to our guests. You strengthen the food and beverage/culinary team by assisting in other outlets when needed. You’ll use your passion for your craft and skill in leading others to enable our employees to continually redefine their best and our guests to keep coming back for more. Your knowledge of and relationships in the community help bring the outside in – both in the products we offer and the customers we attract – enabling locals to join in the experience with our guests. All of this focus is to help unlock the potential of the business and drive stellar financial performance. Because when it’s all said and done, you have everything in perfect alignment and deliver the results we need – for our property, our employees, and our guests.
EDUCATION AND EXPERIENCE
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area with previous experience working with luxury Food & Beverage external consultants/business partners and in a beverage nightlife environment.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area with previous experience working with luxury Food & Beverage external consultants/business partners and in a beverage nightlife environment.
SKILLS AND KNOWLEDGE
- Being a Brand Champion – Has a deep understanding of the brand and a passion for delivering on brand values that is contagious. Helps others build their knowledge and expertise on target customers and how to successfully execute both brand and operational standards.
- Raising the Bar on Customer Service – Knows what it takes to deliver exceptional service for customers, continually diagnosing and evaluating customer needs so they can be met time and time again. Makes sure that employees provide quality service that produces high levels of guest satisfaction consistently and effectively.
- Acting as a Financial Steward - Determines how money will be spent to get the work done and accounts for expenditures. Knows how to effectively manage and use funds to meet business needs in a way that aligns with brand expectations.
- Managing the Business – Knows the business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership, production methods, and coordination of people and resources. Applies this knowledge to successfully balance all aspects of the business to deliver needed results.
- Driving Business Results – Understands market dynamics, market-level objectives, and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligns what employees and teams do with strategies and plans to achieve business outcomes.
- Managing Resources – Obtains resources (equipment, facilities, materials, etc.) needed to deliver on business commitments and ensures they are used appropriately.
CONDUCTING HUMAN RESOURCE (HR) ACTIVITIES
- Interview and hire employees with the skills necessary to meet business needs and embody the brand values.
- Develop, implement, and maintain a departmental orientation program to ensure employees understand how to successfully perform their job in line with expectations for the property, function, and brand.
- Follow the performance appraisal process for managers and give them regular feedback on their performance.
- Ensure all property policies are administered fairly and consistently, and bring issues to HR as needed.
- Ensure disciplinary process and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensure training classes are completed successfully and reinforce training concepts and brand values on an ongoing basis.
- Use the Labor Management System to effectively schedule according to business demands and to track employee time and attendance.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.