WHAT WE NEED FROM YOU AS A BAR MANAGER:

• A minimum of 12 months experience working as a Bar Manager in the hospitality industry or a similar position
• Be willing to cover any staff shortages at the other site
• Experience managing a team – with strong leadership and team management skills
• Excellent communication and interpersonal abilities
• A passion for delivering exceptional guest service and enhancing the guest experience
• Can thrive in a fast-paced environment and adapt to changing priorities
• Have great customer service skills, professional, friendly, polite, etc
• Possess good attention to detail
• Driving Licence would be a bonus

Reporting to the Site Manager. As Bar Manager, you will be responsible for ensuring that day-to-day operations run smoothly. Duties include but are not limited to:

• Ensure standards of customer service and experience are consistently met and exceeded
• Deal with any customer complaints, refunds, and negative reviews
• Maintain customer communication and interaction onsite
• Develop and manage an activity plan aimed at realising the best value from existing facilities, including the identification of KPIs
• Ensure operational costs and stock are controlled
• Actively contribute to the company’s social media and content strategies
• Support the onsite marketing strategy to upsell and “sell the next visit”
• Ensure point of sale is maintained and that merchandise is actively pushed by the staff
• Keep a check on guest rooms, communal areas, and grounds to ensure they are cleaned and maintained to agreed standards
• Cashing up - till closures are completed accurately
• Lead and manage operation teams including conducting staff appraisals

Salary: £14.00 - £16.00 per hour. Hours of work: 35-55 hours per week. Working full time 11am – 11pm and weekends on a rota basis.