JOB OVERVIEW:

We are seeking a dedicated and experienced Bar Manager to lead and oversee the day-to-day operations of our bar. You will be responsible for managing a small team, ensuring high standards of service, and creating a welcoming atmosphere for all guests. The ideal candidate will be hands-on, proactive, and passionate about hospitality, drinks, and people.

CUSTOMER EXPERIENCE

• Deliver and maintain a welcoming, vibrant atmosphere for all guests.
• Ensure all beverages are consistently prepared and presented to a high standard.
• Handle customer feedback with professionalism, resolving complaints efficiently and diplomatically.
• Uphold excellent customer service standards at all times, ensuring guest satisfaction and return business.

REQUIREMENTS:

• Proven experience as a Bar Manager, Supervisor, or similar role in the hospitality industry.
• Strong knowledge of drink menus, mixology, and bar equipment.
• Excellent leadership, interpersonal, and communication skills.
• Ability to work under pressure, manage multiple priorities, and maintain a high standard of service.
• Experience in stock control, budgeting, and sales reporting.
• Personal Licence Holder (preferred but not essential).
• Flexibility to work evenings, weekends, and public holidays.

• Lead, train, and supervise a small team of bar staff, ensuring excellent customer service and professionalism.
• Actively participate in daily bar operations including drink preparation, table service, and guest interaction, especially during busy periods.
• Organise staff rotas to ensure the bar is appropriately staffed during peak and off-peak times.
• Create a positive, motivating work environment that encourages growth, accountability, and staff retention.
• Conduct regular team meetings and performance reviews to support development and maintain high team morale.