Bar Porter - Casino Service Bar at Hard Rock Hotel & Casino Ottawa

Rockford, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

25.0

Posted On

19 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Hospitality, Multitasking, Prioritizing, Cleaning, Sanitation, Communication, Professional appearance, Teamwork

Industry

Gambling Facilities and Casinos

Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: POSITION SUMMARY: The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and objectives. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment. Responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Maintain all setup of service areas, which involves opening, removing, and replacing liquor bottles in a timely manner. Maintain cleanliness and organization of the casino floor by collecting glassware and resetting chairs. Assist with fulfilling beer, seltzer, and alcohol orders at the portable bar. Assist in opening beverages during peak times to ensure fast pace and superior guest service. Ensures that beverage supplies are available during services. Always keeps bar clean and odor free. Adheres to company and departmental policies and procedures. Is courteous and displays a good attitude. Performs any reasonable request made by beverage management. Performs all other related and compatible duties assigned. NON-ESSENTIAL FUNCTIONS: Attend seminars when needed. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) Must have high school diploma or equivalent. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission. Must successfully pass background check. Must be at least twenty-one (21) years of age. Must be able to work nights, holidays and weekends, as well as flexible shifts. Must be able to lift up to 50 pounds frequently throughout shift. Must have the ability to withstand noisy environments. Must be able to walk 100% of shift. KNOWLEDGE OF: Excellent multitasking and prioritizing skills. Excellent customer service/ hospitality skills. ABILITY TO: Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Be flexible to work varying shifts and time schedules as needed. Communicate effectively with all levels of employees and guests. Regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Communicate effectively with all levels of employees and guests. Maintain a well-groomed appearance. Follow all uniform guidelines. Practice all safety & sanitation standards. The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes. Pay Range: Pay Range: $2 - $25 Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

The Bar Porter is responsible for maintaining the cleanliness and organization of food and beverage service areas, including kitchens and the casino floor. They also assist with beverage service, restocking supplies, and ensuring a high level of guest satisfaction.