BAR PORTER - CASINO SERVICE** at Seminole Gaming

Coconut Creek, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cleanliness, Teamwork, Communication, Problem Solving, Attention to Detail, Mathematical Skills, Safety Awareness, Public Relations, Guest Recognition, Professionalism, Time Management, Adaptability, Conflict Resolution, Event Awareness, Alcohol Service

Industry

Gambling Facilities and Casinos

Description

Overview OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Responsibilities Maintains bar area relative to supplies, equipment and the removal of empty or soiled articles while maintaining a high standard of cleanliness to the Service bar according to established policies so guests enjoy a safe and memorable experience. SERVICE INITIATIVE: Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused Treat Guests with a sense of caring and individuality while effectively identifying their specific needs Inform Supervisor of Guest needs which may require special accommodations Show special recognition of frequent Guests Maintain a safe, clean and comfortable environment for Guests at all times Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return Present a neat, clean and well-groomed appearance at all times Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility Promote positive public relations and create an enjoyable atmosphere for all Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations Maintain a professional and positive relationship with vendors, Guests and co-workers Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations Qualifications High school diploma or GED is required. Must possess basic mathematical skills which include ability to add, subtract, multiply and divide, specific to position responsibilities. While performing the duties of this job, the employee is regularly required to stand and walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. Frequent lifting/carrying of weights over 50 pounds, reaching, stooping, squatting and bending. Pushes, pulls, stocks and unloads carts and liquor cabinets WORK ENVIRONMENT: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job The Casino environment is hectic, fast-paced and often crowded and noisy May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public CLOSING: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Responsibilities

The Bar Porter is responsible for maintaining the cleanliness and organization of the bar area, ensuring a safe and enjoyable experience for guests. They must also create a fun and welcoming environment while addressing guest needs and concerns promptly.