ABOUT US:

At The Cock & Pheasant, we believe a pub isn’t just a place to grab a drink—it’s where stories unfold, friendships begin, and people feel like they belong. Every interaction matters, and that’s why we’re looking for Moment Makers, people who want to join a team with warmth, energy, and genuine hospitality at its core.

This isn’t just about serving food and drinks—it’s about creating moments that guests will remember. Whether it’s greeting regulars by name, making first timers feel comfortable, or adding a personal touch to every interaction, you’ll be at the heart of what makes our pub special every day. Even more so on those special days such as Christmas and Mother’s Day to name just two.
Key Responsibilities:
- Provide warm, engaging service, ensuring every guest feels seen and valued.
- Deliver food and drinks with personality, offering recommendations that suit guests’ tastes.
- Foster a welcoming atmosphere, making sure both locals and newcomers feel at home.
- Support bar and floor operations, ensuring smooth and efficient service flow.
- Learn and share pub stories, traditions, and local history to enrich guest interactions.
- Work closely with teammates to maintain standards in cleanliness, presentation, and efficiency.