BAR STAFF

Hours: Variable in line with the needs of the business (based on a shift pattern Monday-Sunday)
Salary: Competitive - National Minimum wage rates plus additional benefits.
Would you like to work at The Headland Hotel & Spa, in Torquay. We are now recruiting for Bar staff with outstanding customer service skills and the ability to enhance every customer visit.
At the Headland Hotel & Spa, we encourage personality whilst hitting all the key service aspects. So, if you have pride in what you do and would like to develop your career, you can look forward to a rewarding job in hospitality with us.

WHAT CAN YOU EXPECT FROM THE ROLE:

• To acknowledge each guest in order to make them feel welcome and ensure that they are seated and served in a timely and courteous manner.
• To sell food and beverages to customers in our Gallery Lounge and all drinks and food service areas within the Hotel in an efficient, friendly and knowledgeable manner, ensuring revenue is maximised.
• To be familiar with all menus, wine lists, special offers and food and beverages available, as well as the hotel’s other offerings.
• To deal with orders, payments and operate the EPOS till accurately.
• To ensure daily and weekly checklists are completed and signed and full adherence to standard operating procedures.
• To work as part of a team, attending briefings, training sessions and meetings as requested.
• To respond to customer comments and/or complaints in an efficient, speedy and discreet manner.
• To ensure all legislation is adhered to, including licensing laws and health and safety.
• Be familiar with tourist information related to our region in general, in order to enhance the customer experience.
• To carry out any other duties as may reasonably be required by management including working across any food & beverage area as needed.

THIS IS A FLEXIBLE ROLE.

You will be given the opportunity to work in other areas of the Food & Beverage departments of the hotel as part of your development and learning.
If you feel this is the role for you, get in touch with us directly via the link, we look forward to hearing from you.
Thank you,
The Headland Hotel & Spa Team…

Benefits:

• Discounted/free food
• On-site parking

Pay: £12.21 per hour

Benefits:

• Discounted or free food
• Employee discount
• Gym membership

Ability to commute/relocate:

• Torquay TQ1 2EF: reliably commute or plan to relocate before starting work (required)

Work Location: In person
Reference ID: WS00