BAR SUPERVISOR (M/F/D)

Das Mandarin Oriental, Wien sucht einen Bar Supervisor (m/w/d) zur Verstärkung unseres Bar-Teams.
Bringst du Leidenschaft und Expertise in deinem Bereich mit und strebst stets nach Exzellenz? Arbeitest du gerne im Team und setzt auf Integrität und Respekt, während du gleichzeitig Verantwortung übernehmen kannst? Hast du eine wachstumsorientierte Einstellung? Dann laden wir dich ein, Teil einer Welt voller Exzellenz und unvergesslicher Erlebnisse zu sein.
Mandarin Oriental ist der preisgekrönte Eigentümer und Betreiber von luxuriösen Hotels, Resorts und Residenzen an erstklassigen Reisezielen weltweit, mit einer starken Entwicklungsperspektive. Zunehmend anerkannt für die Schaffung einiger der begehrtesten Immobilien der Welt, steht die Gruppe für legendären Service, der von asiatischen Werten inspiriert ist, während sie gleichzeitig an der Spitze der luxuriösten Erlebnisse steht.
Das Mandarin Oriental, Wien, befindet sich in einem historischen Gebäude und bietet 138 Zimmer und Suiten, ein elegantes Restaurant, eine exklusive Bar, sowie ein Spa mit Behandlungsräumen, einem Swimmingpool und einem Fitnesscenter. Für Veranstaltungen und feierliche Anlässe stehen zudem verschiedene flexibel gestaltbare Bankett- und Tagungsräume zur Verfügung. Die 22 exklusiven Residenzen auf den obersten Etagen bieten privaten Zugang zum Dach, Außenterrassen und atemberaubende Ausblicke auf die Stadt, mit direktem Zugang zu den Hotelleistungen und dem legendären Service von Mandarin Oriental.

BAR SUPERVISOR (M/F/D)

Mandarin Oriental Vienna is looking for a Bar Supervisor to join our Housekeeping Team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
The Mandarin Oriental, Vienna, located in a historic building, offers 138 rooms and suites, an elegant restaurant, a sophisticated bar, as well as a spa with treatment rooms, a swimmingpool, and a fitness center. The property also features a selection of flexible meeting and banquet rooms, perfect for special occasions. The 22 exclusive residences on the top floors offer private rooftop access, outdoor terraces, and stunning city views, with direct access to hotel facilities and Mandarin Oriental’s legendary service.

• Leading your own team and ensuring smooth, guest-oriented operations in the outlet, supporting managers in daily checklist and standard implementation, in close collaboration with all departments of the establishment.
• Developing and implementing innovative cocktail menus that consider seasonal ingredients and current trends.
• Knowledge in mixing and combining ingredients to offer an outstanding selection of creative cocktails, non-alcoholic beverages, spirits, beers, and wines, garnishing all drinks according to the given standards and explaining their characteristics.
• Training the bar team on innovative drink preparation techniques and recipes.
• Promoting continuous learning and teaching to maintain up-to-date product knowledge for yourself and assigned team members.
• Having a good understanding of the outlet concept as well as the food and beverage offerings, and personally interacting with guests to recommend suitable drinks.
• Effectively handling any customer complaints, both verbal and written, and promptly forwarding them to managers.
• Setting up the daily bar area and ensuring that mise en place and all other necessary ingredients and equipment are prepared to work as efficiently as possible.
• Inspiring and motivating colleagues to create a great working atmosphere and develop creative products to enable exceptional guest experiences.
• Encouraging small, friendly competitions within the bar team to develop innovative drinks, for example, around a specific spirit or theme.
• Taking responsibility for the bar and cocktail experience at banquet or private events in all areas of the hotel, if desired.
• Supporting the service team in serving food and drinks, cleaning tables, chairs, and work areas to ensure a clean environment, as well as providing competent advice to guests.
• Observing all procedures, guidelines, and practices related to accounting and billing according to hotel standards and cash register policies, controlling subordinate employees.
• Technical competence: Confident handling of POS systems and other technologies, knowledge of the Infrasys POS system and the SevenRooms booking system would be desirable.
• Responsible for managing inventory and systematically conducting stocktaking.
• Participating in and leading service meetings.
• All other reasonable tasks assigned by the outlet manager, including supporting other outlet areas.