Bar Team | Bar Verōnika | Fotografiska (m/w/d)

at  BHG Hospitality GmbH

Recently open since September 2023, Fotografiska Berlin is set inside a unique historic and cultural landmark and home to an unexpected mix of world-class art, vibrant cultural programming, and exceptional dining experiences. Housing 5,500 square meters, the architects to carry out renovations to the cultural heritage site.Further information can be found here: https://www.fotografiska.com/berlin

REQUIREMENTS

• 4+ years experience leading the bar program for high-end, highly visible entertainment entities.
• The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Bar Verōnika operations.
• An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations.
• Supply expert knowledge of wine and spirits and ensure the quality of all beverage items, ingredients, and preparation methods while following and keeping to all local, state, and federal laws relating to alcohol service and consumption.
• Manage and oversee daily planning and upkeep of the beverage program to ensure an integrated, efficient, and profitable operation.
• Multitask a workflow of warm and humble greetings, cocktail building, food and wine service and operational discretion whilst providing a seamless experience for our members and guests.
• Barback duties that aid in maintaining the success of the Bar Team pre, during, and post the hours of service. Ensure Bar Clara is set and ready for service with detailed attention to keeping the bar fully stocked and the ability to anticipate the needs of the Bar Team during bar service.
• Attention to detail across all aspects of bar maintenance in terms of opening, closing, daily / weekly and monthly check list completion and bar equipment upkeep.
• Maintain a thorough working knowledge of beverage and bar food menus with the ability to articulate to members and guests in an engaged, knowledgable and thoughtful manner.
• Proficient use of POS for ordering and billing purposes. Thorough understanding of payment process standard operating procedures.
• Precise execution of the Bar Verōnika Sequence of Service, in a timely and accurate manner with the goal of creating memorable experience’s.
• Clear communication with servers on orders to ensure the delivery of drinks are in a timely manner, and alerting the Bar Management when running low on any particular item’s.
• Impeccable customer service by responding promptly to member/guest needs and soliciting feedback to the Leadership teams to improve service execution.
• Attend regular operational meetings and team trainings to ensure ongoing menu knowledge growth and effective coordination and cooperation between departments.
• Competency in conversing with members and guests regarding Fotografiska and our various programs and amenities.
• Maintain complete knowledge of and compliance with all Health & Safety, company Employment policies/service procedures/standards as these relate to the FOH team.
  Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Our Bar Verōnika Bartender executes an innovative world-class beverage program to complement the Veronika Restaurant & Verōnika Bar operations at Fotografiska Berlin. Reporting into the Bar Verōnika Manager and Verōnika General Manager, the role oversees all aspects of the bar operations, consistently instilling and delivering service excellence, with a goal of developing rapport with our members and guests. Our Bar Team represent Bar Verōnika with hospitality and generosity in every interaction with our Members and Guests. Our Bar Team should expect to manage through ambiguity and will need to be ready to support all Fotografiska departments in meeting the needs of the museum.