We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School.
We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!

Employee Benefits:

• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards

This role has a starting rate of £11.50 per hour… On successful completion of probation period you will receive an increase to £12 per hour and £50 in “love to Shop” vouchers.

• To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.

• To ensure the company ethos is at the forefront of all work undertaken.

• To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
• To ensure all our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
• To follow all hotel policies as outlined in your training manual:
• Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
• Keep up to date with current promotions and new products through training and briefings.
• Make guests aware of promotions on our food and drink range through training and self-study.
• To assist in any function or events set ups in accordance with procedures.
• To carry out work for any function or event as instructed by your line manager.
• To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
• To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
• Ensure high standards of financial and reporting diligence in accordance with company policy.
• To present the company and yourself in a professional manner at all times whilst linked to Boringdon Hall
• To maintain the highest hygiene standards in your personal presentation and manner whilst linked to Boringdon Hall.
• To ensure key legislation is complied with and followed.
• To ensure all complaints are minimised and handled professionally as in accordance with our policies
• To ensure good working relationship with all other departments and communicate information throughout the hotel.
• To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
• All other duties as required