Bar Tender/Front Desk Agent - Aloft: Milwaukee, WI at Midas Hospitality

Milwaukee, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

17.5

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Beverage Preparation, Cash Handling, Guest Registration, Reservation Management, Alcohol Service Safety, Payment Processing, Communication Skills, Multitasking, Conflict Resolution

Industry

Hospitality

Description

Bar Tender/Front Desk Agent- Aloft: Milwaukee, WI Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Aloft hotel located in Downtown Milwaukee, WI. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. Bar tips including when working evening shifts! What You Will Be Doing: Prepare and serve alcoholic and non-alcoholic beverages according to recipes and guest preferences. Provide friendly, attentive customer service while creating a welcoming atmosphere. Maintain cleanliness and organization of the bar area, equipment, and inventory. Process orders, handle cash and card transactions, and accurately manage tabs. Verify guest age, follow responsible alcohol service practices, and comply with all safety regulations. Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations. The Ideal Candidate: Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: TIPS* Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

Responsibilities

The role involves managing front desk operations including guest registration, reservations, and billing. Additionally, the employee will prepare and serve beverages at the bar while maintaining cleanliness and safety standards.