JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced environment. Your primary responsibilities will include assisting customers with their inquiries, processing transactions, and ensuring a positive experience that aligns with our commitment to quality and service excellence.

QUALIFICATIONS

• Previous experience in customer service, preferably in the food industry.
• Knowledge of food safety practices is highly desirable.
• Strong math skills for handling transactions and cash management.
• Ability to work well under pressure while maintaining attention to detail.
• Excellent communication skills, both verbal and written.
• A positive attitude with a willingness to help others.
• Familiarity with POS systems is a plus but not required; training will be provided.
  Join our team today and contribute to creating memorable experiences for our customers!
  Job Types: Full-time, Part-time, Permanent, Casual
  Pay: $25.55-$30.26 per hour

Benefits:

• Flexible schedule
• Store discount

Work Location: In perso

• Greet customers warmly and assist them with their needs in a friendly and professional manner.
• Handle food preparation tasks while adhering to food safety standards.
• Process customer transactions accurately using the POS system, including cashiering and cash handling duties.
• Address customer inquiries and complaints effectively, providing solutions or escalating issues as necessary.
• Maintain cleanliness and organization of the service area to ensure a welcoming environment.
• Collaborate with team members to ensure efficient operations and high levels of customer satisfaction.
• Utilize basic math skills to handle cash transactions and provide change accurately.