Barista at Foxtown Brewing

Mequon, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

17.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Drink Crafting, Sales, Communication, Cashiering, Inventory Management, Brewing Equipment Operation, Upselling, Customer Engagement, Product Knowledge

Industry

Hospitality

Description

Description Overview: As a Barista, you delight customers with your exceptional service in crafting various drinks in the Interurban Café. As our Barista, your goal will be to make the Cafe a fun and engaging place; with the highest quality. Showing our customers your enthusiasm and knowledge about our products and services. Essential Duties and Responsibilities: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as assigned by management and deemed necessary from time to time. Consistently crafted various coffee shop drinks at the highest quality, following Cafe standards. Deliver exceptional customer service that ensures sales and high levels of customer satisfaction. Execute on the cafe service standards: offer a warm welcome, recommend add-ons, personalize the customer's order, offer membership, and thank the customer! Greet and establish rapport with customers, proactively engaging them in conversations about our Café products, services, and promotions to determine their needs and recommend the right products. Ensure all customer transactions are processed accurately and in a timely manner. Perform all support tasks in the Cafe, including cleaning cases and equipment, and restocking displays Drive sales by engaging all customers in our café and customer sampling of Cafe products and upselling where possible. Ensure execution and compliance with operational standards for the Cafe Perform all opening and closing tasks Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies Some food related handling duties as needed. Assist in any area of the store as needed Requirements Must have weekday availability Excellent communication skills Ability to engage with customers’ and their preferences Basic math skills Experienced Barista – 1 to 2 years ideally (open to entry level) Hands-on experience with brewing equipment is preferred Experience crafting different types of coffee and tea is preferred

Responsibilities

The Barista is responsible for consistently crafting high-quality coffee shop drinks following cafe standards and delivering exceptional customer service to ensure sales and satisfaction. Essential duties include greeting customers, engaging them about products, processing transactions accurately, performing support tasks like cleaning and restocking, and driving sales through sampling and upselling.