Barista at K&Z Holdings - Pret A Manger

Milton Keynes, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Barista Prepared Drinks Quality, Customer Service, Team Training, Back Counter Operation, Cleanliness, Maintenance, Latte Art, Coffee Knowledge, Health and Safety, Food Safety, Waste Control, Sales Management, Stock Management, Team Member Duties, Product Knowledge, Presentation

Industry

Hospitality

Description

Pret A Manger - Barista A Pret Barista works as part of a team in a Pret shop to ensure all Barista prepared drinks are served to the required Pret standard. The Barista role ensures excellent Barista prepared drinks quality, knowledge, understanding and amazing service with Pret “Buzz”. The Barista ensures efficient back counter operation, cleanliness, maintenance and team training. The role guarantees that customers always receive the drink they expect. The Barista is an integral part of the shop team and will be expected to carry out Team Member Star duties as appropriate to business needs. Right Pret People: Barista Prepared Drink Training To coach and train Team Member Star Coffee and Baristas in Training on Barista Prepared Drinks and standards. To liaise with the TMT to ensure all Barista prepared drink training is planned and carried out as appropriate. To carry out Coffee team briefs and attend any relevant meetings, courses and conferences relating to Barista Prepared Drinks when appropriate. To ensure all hot drink training material is available and up to date. To follow Pret’s dress code and be immaculately presented, always wearing the correct Barista uniform. Amazing Service: Creating Pret Buzz To positively engage with customers and the team about Pret’s Coffee Story and Coffee Menu to ensure Pret Buzz. To call down the queue to bust queues. To serve Barista Prepared Drinks within a reasonable time. To ensure coffee calling is clear, appropriate and consistent to the customers and team. To “wow” customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks quality & knowledge To make all Barista Prepared Drinks to Pret standards. To role model Coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards. To be able to communicate with confidence key messages about Pret’s Barista Prepared Drinks and standards. To maintain milk quality and Coffee quality through tasting and weighing relevant Barista Prepared Drinks. To be responsible for the results of Coffee Confidence visits and the coffee sections of the Mystery Shopper and 3D Review. To role model Barista prepared drink standard updates and new product launches. To report any Barista prepared drink ingredient quality issues to your Manager. To role model an understanding of Barista Prepared Drinks in other retailers to be familiar with the different product names. Well Loved Shop: Barista prepared drink counter operation, cleanliness & maintenance To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards. To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go! To role model the 5 point check to ensure you are set for success. To carry out log checks, thermometer calibrations and dribble tests in line with Pret standards. To role model all aspects of ‘health & safety’ in accordance with the law and Pret standards. To role model aspects of ‘food safety’ in accordance with the law and Pret standards. I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of myself, my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times. I immediately tell my Manager when I believe standards or processes are not being met. Shop Profitability: Barista Prepared Drinks waste control To manage the waste levels of Barista prepared drink ingredients To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager. Growing Sales: Maximising Barista Prepared Drinks Sales To have a weekly sales target and share this with the team. To know your shop Barista Prepared Drinks sales versus total sales and the mix. To ensure sufficient stocks of Barista prepared drink ingredients, packaging and small equipment. To use promotional waste to sample and recognise regular customers with appropriate volume of drinks via Joy of Pret. This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.

Responsibilities

The Barista is responsible for ensuring all Barista prepared drinks meet Pret standards, focusing on quality, knowledge, and amazing customer service while maintaining efficient back counter operations. This role also involves coaching other team members on drink preparation and adhering to strict standards for cleanliness and maintenance.