As a member of our food and beverage team, you will be responsible for delivering outstanding service to our guests, ensuring a pleasant and memorable dining or drinking experience. Your role will vary depending on your position, but the core responsibilities include providing excellent customer service, handling drink orders, and contributing to a positive and efficient team environment.

Key Responsibilities :

• Provide outstanding customer service throughout the guest’s dining journey, ensuring they feel welcome, comfortable, and thoroughly attended to.
• Prepare a variety of coffee-based beverages and teas
• Simple service and drink preparation
• Maintain drinkware and beverage equipment needed for beverage preparation
• Operate Point of Sales (POS) Systems when managing order
• Address customers’ queries on different types of beverages
• Recommend coffee-based beverages and teas to customers
• Build good rapport with customers to improve customers’ experience
• Follow customer service standards

• Provide outstanding customer service throughout the guest’s dining journey, ensuring they feel welcome, comfortable, and thoroughly attended to.
• Prepare a variety of coffee-based beverages and teas
• Simple service and drink preparation
• Maintain drinkware and beverage equipment needed for beverage preparation
• Operate Point of Sales (POS) Systems when managing order
• Address customers’ queries on different types of beverages
• Recommend coffee-based beverages and teas to customers
• Build good rapport with customers to improve customers’ experience
• Follow customer service standard