Barista Shift Lead **No Nights-No Weekends** at LORIS GIFTS INC

Oak Lawn, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

18.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Coaching, POS Systems, Beverage Preparation, Food Safety, Inventory Management, Problem Solving, Training, Communication, Time Management, Conflict Resolution

Industry

Hospitals and Health Care

Description

Description Barista Shift Lead Overview The role of a barista shift leader extends beyond just making coffee. At Lori’s Recharged, you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As a Barista shift lead in our Recharged coffee shops, you will be responsible for providing excellent customer service and engaging from the heart while creating and serving delicious beverages. Shift leads are generally responsible for coaching barista team member throughout the sift to execute Lori’s brand standards. You will set goals, assign job duties, and motivate others. Key Responsibilities: Provide excellent customer service by practicing GUEST standards (Greet, Understand, Educate, Suggest, and Thank) and ensure baristas understand and practice these standards Take guest orders and process payments using the point of sale (POS) Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies and ensure baristas follow brand guidelines Prepare food items such as sandwiches, pastries, and salads and ensure barista team members follow food safety standards Ensure cleanliness and sanitation of work area, equipment, and utensils Follow health and safety guidelines when handling food and beverages and ensure barista team members do the same Maintain inventory of supplies and restock as needed Collaborate with team members and store manager to ensure efficient operations Communicate shift priorities, goals, and results to barista team members Coach as needed throughout a shift providing timely, constructive, and clear feedback Support the training of barista team members as needed Oversight of safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next shift lead to help prepare them for the shift Note: This summary is not exhaustive and may be adjusted to meet operational needs in compliance with the Americans with Disabilities Act (ADA). Qualifications: Basic computer skills Food Manager Certification (Lori’s will provide if needed) Ability to work flexible hours, including evenings, weekends, and holidays. Regular and predictable attendance is an essential requirement. Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Physical Demands/Working Conditions: Standing on feet up to eight hours/day Repetitive motion including bending, stooping and reaching Lifting objects, ice, products, boxes up to 30 lbs Working in a small space Key Competencies: Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Our Values We believe in kindness, integrity, and service. Our team members are the heart of our stores, creating meaningful moments for guests during life’s most important times. What We Offer Generous employee discounts Commuter benefits A supportive, inclusive workplace culture Equal Opportunity Employer Lori’s Gifts is committed to a diverse and inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, age, disability, veteran status, or any other protected status. Reasonable Accommodations Lori’s Gifts complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Lori’s Gifts Human Resources at 972-759-5000 or hello@lorisgifts.com.

Responsibilities

The Barista Shift Lead is responsible for overseeing daily coffee shop operations, coaching team members, and ensuring brand standards are met. They manage guest orders, prepare food and beverages, and maintain a clean and safe environment.