Lead the team in ensuring all counters & coffee machines are ready for service – allergen documents are in place, utensils & display equipment in place, staff are appropriately dressed in clean uniform with no jewellery (please reference personal hygiene policy), correct menus are on display, seating area is clean, tea station has been replenished
Manage staff breaks with business needs in mind and ensure service counters are covered accordingly especially during busier periods
Mentor new starters & agency relief staff in their role onsite and ensure induction training is completed before they work so they have the Sodexo knowledge
Mentor junior members of the team to ensure they are compliant to Sodexo and business needs
Clean and sanitize equipment and workstations before, during & after service and ensure to follow all Sodexo health and safety guidelines and regulations.
Ensure food temperatures are monitored and recorded through the Kelsius system
Help prepare, serve, and replenish food from counters such as hot plates, deli bar, breakfast bars and break down stations at the end of meal periods
Interact with customers in the serving, retail, and dining areas
Assist with deliveries and replenishing stock (First in, first out)
Reliably meet required work schedule and adhere to company attendance policy
Design & front of house display for every day service and theme events
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