Company Description
Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Hawthorn Dining Room & Bar, 24-hour In-Room Dining and more than 19,000 sq.ft. of newly renovated event space, Fairmont Palliser is truly the place to be. Join us in delivering the iconic luxury experience.
Job Description
Barperson, Hawthorn Dining Room & Bar (Part-time)
As a Barperson at Hawthorn Dining Room & Bar, you will serve as an ambassador of refined hospitality, showcasing the exceptional wines, premium spirits, and artfully crafted cocktails that define our elevated dining experience. With an intuitive sense of service, a warm and engaging presence, and a true passion for mixology, you will create memorable moments at the bar—each pour, shake, and stir worthy of celebration.

Reporting to the Restaurant General Manager, responsibilities and essential job functions include but are not limited to the following:

• Warmly greet guests upon arrival at the bar, offering personalized and attentive service that ensures an exceptional experience and exceeds their expectations from start to finish.
• Maintain detailed knowledge of all food and beverage menus, including wines, cocktails, spirits, and seasonal promotions, and understand the story behind each product, emphasizing our local-first approach to sourcing ingredients and beverages.
• Accurately record, communicate, and serve all food and beverage orders in a timely, professional, and efficient manner, ensuring impeccable guest service at all times.
• Create signature cocktails based on established recipes and maintain consistency in presentation and taste to uphold the bar’s standards of excellence.
• Ensure compliance with liquor laws, practicing responsible alcohol service in accordance with AGLC regulations and hotel policy.
• Oversee the daily opening and closing of the bar, including cleaning, stocking, garnish preparation, and other related tasks to maintain an organized and efficient work environment.
• Maintain the cleanliness and readiness of the bar area at all times, ensuring a polished and inviting environment for guests.
• Maintain a safe and clean work environment, ensuring all Health & Safety standards are followed, and demonstrate the knowledge and tools to work safely and responsibly.
• Follow food safety and hygiene policies, ensuring all procedures outlined in the EHC manual are adhered to at all times.
• Adhere to all restaurant and hotel policies, procedures, and service standards, including LQA and Sequence of Service, to deliver seamless luxury hospitality at every touchpoint.
• Perform additional duties as assigned by the Restaurant General Manager or their designate, always maintaining a high level of professionalism and commitment to service excellence.

Qualifications

• Minimum of 2 years bartending experience in an upscale lounge/ restaurant environment is required
• Extensive knowledge of cocktails, wine and spirits
• WSET or similar certifications is an asset
• Must possess excellent customer service skills
• Must have excellent English language skills and be able to speak, read and understand at a professional vocabulary level
• Must be self-directed and self-motivated

Additional Information

• Warmly greet guests upon arrival at the bar, offering personalized and attentive service that ensures an exceptional experience and exceeds their expectations from start to finish.
• Maintain detailed knowledge of all food and beverage menus, including wines, cocktails, spirits, and seasonal promotions, and understand the story behind each product, emphasizing our local-first approach to sourcing ingredients and beverages.
• Accurately record, communicate, and serve all food and beverage orders in a timely, professional, and efficient manner, ensuring impeccable guest service at all times.
• Create signature cocktails based on established recipes and maintain consistency in presentation and taste to uphold the bar’s standards of excellence.
• Ensure compliance with liquor laws, practicing responsible alcohol service in accordance with AGLC regulations and hotel policy.
• Oversee the daily opening and closing of the bar, including cleaning, stocking, garnish preparation, and other related tasks to maintain an organized and efficient work environment.
• Maintain the cleanliness and readiness of the bar area at all times, ensuring a polished and inviting environment for guests.
• Maintain a safe and clean work environment, ensuring all Health & Safety standards are followed, and demonstrate the knowledge and tools to work safely and responsibly.
• Follow food safety and hygiene policies, ensuring all procedures outlined in the EHC manual are adhered to at all times.
• Adhere to all restaurant and hotel policies, procedures, and service standards, including LQA and Sequence of Service, to deliver seamless luxury hospitality at every touchpoint.
• Perform additional duties as assigned by the Restaurant General Manager or their designate, always maintaining a high level of professionalism and commitment to service excellence