Bartender at Accor

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mixing Beverages, Customer Service, Interpersonal Skills, Communication Skills, Time Management, Multitasking, Attention to Detail, Inventory Management, Knowledge of Cocktails, Professional Appearance, Problem Solving, Team Spirit, Safety Awareness, Service Recovery, Punctuality, Positive Attitude

Industry

Hospitality

Description

Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Scope of Position: A Bartender’s primary responsibility is to exceed all expectations of all Internal and External Guests, by facilitating an excellent guest experience in the outlet, ensuring exceptional products and services at all times. Specific duties, responsibilities & Key performance areas Demonstrates Brand Standards in all interactions Mixes and prepares a wide range of beverage items. Greets all guests and colleagues in a warm and sincere manner and always adopts a positive attitude to keep the team spirit at its highest. To ensure that all guests leave the outlet with a lasting positive experience and impression of the outlet. Should be punctual, efficient, and above all courteous – assuming a pleasing and helpful attitude towards each guest. To have pride in his/her appearance and personal hygiene, making sure that his/her uniform and shoes are always of the highest standard. Has a genuine desire to provide an unparalleled guest experience. To handle any guest feedback in an appropriate manner ensuring the guest leaves the outlet completely satisfied. If unable to correct the situation the colleague must inform supervisors or managers in order to facilitate service recovery. Checks and sets-up bar and equipment, places bottles in the proper place, prepares adequate mise-en-place to be used during the shift. To report to duty punctually, in full uniform according to appearance and grooming standards. To demonstrate a complete understanding of Restaurant Policies & Procedures and Service Standards as outlined in brand standards To make and serve drinks in accordance with liquor laws. To maintain a clean and safe work and dining environment. To have full knowledge of available menus of the restaurant. To be aware of safety in the bar, to have complete understanding of adhere to the company’s policy regarding fire, hygiene and safety. Maintain an accurate reasonable inventory, completing nightly and monthly inventory counts. To order, stock, and control all necessary par stock levels. Ensures that licensing hours and laws are strictly followed. Monitoring Freezers and Refrigerators, should any problems occur it must be reported to the technical services. To ensure that costs are kept to a minimum by controlling wastage and breakage. To read the notice board and logbook on a daily basis. To identify any training sessions as scheduled without fail. Occasional Duties/Projects as assigned to you by the Outlet Manager or Food & Beverage Director/Asst. Food & Beverage Director may be assigned to you periodically. Follows Hotel’s telephone etiquette standards. Follows Occupational Health & Safety regulations. Reports suspicious people, parcels, and behaviors to Security. Ensures adherence to Charter of Ethics. Other duties as assigned. Qualifications Minimum matric (grade 12) Proven experience as a Bartender in a high-volume establishment Excellent knowledge of classic and contemporary cocktail recipes, spirits, wines, and beers Strong interpersonal and communication skills, with the ability to engage customers in a friendly and professional manner Demonstrated ability to work efficiently in a fast-paced environment while maintaining attention to detail Excellent time management and multitasking skills Basic math skills for cash handling and inventory management Passion for delivering exceptional guest experiences and continuously improving service standards Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Bartender is responsible for exceeding guest expectations by providing excellent service and ensuring a positive experience. This includes mixing beverages, maintaining cleanliness, and adhering to safety and licensing laws.