Bartender

at  Buffalo Wild Wings

KNOWLEDGE AND SKILLS:

Knowledge of commonly ordered drinks and ability to make suggestions.
Knowledge of RAS (Responsible Alcohol Service) procedures as defined by both state laws and local guidelines.
Superior customer service and interpersonal skills to satisfy guest needs and solicit feedback.
Knowledge of proper sanitation, food safety, and security procedures.
Knowledge of current marketing initiatives and up-coming events in order to proactively inform Guests and invite them back.
Knowledge of food and beverage menus and ability to make suggestions to enhance guest experience and increase ticket sales.
Skill in time management and organization with excellent attention to detail.
Ability to take direction and execute team and company objectives.
Basic mathematical skills and ability to handle money accurately.
Basic knowledge of Point of Sale systems.
Conflict management and problem resolution skills.
Comply with all portion sizes, quality standards, and department rules, policies, and procedures.
Ability to follow specific service time and guidelines while engaging Guests and personalizing their experience.
Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts.
Ability to maintain a high degree of pace and intensity for an extended period of time
WOW our Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every guest.
Work as a contributing member of a team and communication with management, kitchen staff, and serving staff to ensure effective customer flow.
Maintain positive working relationships with all Team Members and managers.
WOW our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun, and value.

EDUCATION/EXPERIENCE:

Required: Minimum age of 21-year-old; Certification to serve alcohol as dictated by the State and local laws.
Prior bartending experience preferred

Please refer the Job description for details