POSITION OVERVIEW:

As a Bartender, you’ll be at the heart of the guest experience, crafting drinks with precision, personality, and speed. You’ll bring energy and confidence to every interaction, helping guests discover their new favourite cocktail, beer, or arcade game.
Beyond pouring drinks, you’ll ensure the bar stays clean, stocked, and comply with ProServe and AGLC regulations. This role is perfect for someone who thrives under pressure, loves creating memorable moments, and can balance fun with professionalism behind the bar

SKILLS AND QUALIFICATIONS

• Possess 1-3 years of hands-on experience bartending in a fast paced, high volume bar
• Strong knowledge of cocktails, spirits, beer, and bar equipment
• Ability in upselling premium drinks and recommending new products to enhance guest satisfaction and boost sales
• Confidence and charisma in guest interactions - you’re not just pouring drinks, you’re creating moments
• Ability to calmly handle guest concerns or manage difficult situations, including de-escalating conflicts when needed
• Ability to maintain accuracy in measurements, recipes, and alcohol limits even during high-volume periods
• Quickly adapt to changing service demands and shift priorities while maintaining a positive attitude.
• Have outstanding time management abilities, adeptly juggling multiple tasks while maintaining efficiency and attention to detail
• Stay organized in fast-paced settings while actively contributing as a team player.
• Exhibit excellent communication abilities, whether conveying information effectively or actively listening and responding to team members and guests.
• Comfortably work on foot for extended periods, showcasing stamina and resilience in bustling restaurant settings.
• Handle physical demands including lifting and reaching, regularly lifting objects up to 50 pounds such as kegs, bending to serve food, and reaching to ensure smooth operations and guest satisfaction.
• Must possess valid ProServe certification or be willing to obtain prior to first shift.

AVAILABILITY REQUIREMENTS

• This role requires flexibility to work evenings, weekends, and holidays. Typical shifts range between 4–8 hours and may extend into late night hours.

• Create exceptional guest experiences through attentive service and a friendly demeanor.
• Prepare and serve cocktails, beer, and other beverages with speed, accuracy, and style
• Educate guests about our diverse drink selection, assisting them in choosing the perfect beverage to complement their experience.
• Maintain cleanliness and organization of the bar, tools, and glassware
• Provide simple instructions on arcade game operation and recommend popular choices to enhance guest enjoyment.Execute opening and closing duties, including setup, cleaning, restocking, and shift handover
• Share the origins and flavors of our authentic international street food options, adding depth to the dining experience.
• Assist with stock rotation and expiry checks, and promptly communicate low inventory or ordering needs.
• Maintain a high level of accuracy and honesty in cash handling and POS transactions
• Collaborate with team members to keep service smooth, efficient, and fun
• Check guest ID when required and monitor guest behavior to ensure safe alcohol consumption and compliance with AGLC and ProServe standards.
• Assist with monthly inventory, restocking, and daily bar prep as needed