POSITION SUMMARY

The Bartender is responsible for assisting in all beverage operations & bar standards for Light Years FOH Team. The Bartender is to support the FOH Team in all FOH procedures, whilst working closely with the Bar team to improve and work in with the Light Years standard to ensure all guidelines are being met.

• Team work – Working with your team to create a fun and happy environment in house & with all staff
• Food & Beverage knowledge – must attend all training or group training to ensure knowledge of the menu is developed to full ability
• Opening & Closing the Venue – Present Venue in accordance to VM, correct lighting, music control, cleanliness, uniforms and all table presentation
• Wine service – Learning wine service and basic wine knowledge
• Checklists – Complete the Light Years opening & closing checklists. Ensure updated check lists are displayed in designated areas at all times
• Customer Complaints – Handle all customer complaints when working on shift and improve customer experience in store. Always communicating with your manager about a customer complaint and taking guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift