AT FAIRMONT, WE WANT TO BRING OUT YOUR HIGHEST POTENTIAL. SHORTLY AFTER APPLYING, YOU WILL RECEIVE AN EMAIL FROM OUR PARTNER ASSESSFIRST PROMPTING YOU TO CREATE A PROFILE AND COMPLETE A QUESTIONNAIRE. THIS IS A MANDATORY STEP FOR YOUR CANDIDACY TO BE CONSIDERED AS IT ENABLES US TO EXPLORE YOUR COMPATIBILITY WITH THIS ROLE AND OUR CULTURE OF LUXURY EXCELLENCE.

Job Description

IN THIS ROLE YOU’LL GET TO:

• Craft Perfect Beverages: Prepare drinks to guest specifications while maintaining high standards of quality and presentation.
• Deliver Unmatched Service: Offer personalized, friendly, and efficient service, assisting guests with menu inquiries and ensuring their satisfaction.
• Enhance Dining Experiences: Suggest wine pairings and menu selections to elevate meals, ensuring every guest leaves happy and satisfied.
• Master the Menu: Have full knowledge of our diverse menu and beverage offerings, including all special promotions, to provide expert recommendations.
• Resolve Issues Gracefully: Address and resolve any guest dissatisfaction, ensuring a positive outcome.
• Maintain Stock and Inventory: Efficiently manage daily requisitions and complete month-end inventory accurately.
• Foster Teamwork: Work harmoniously with co-workers, assisting with duties while maintaining a high standard of guest experience.
  Qualifications