JOB SUMMARY: BARTENDER

Part of the JW Steakhouse team in The Bourbon Bar, You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day. JW Steakhouse London - Park Lane

CUSTOMER ENGAGEMENT & EXPERIENCE:

• Provide friendly, welcoming, and attentive service to all guests
• Interact with customers to ensure satisfaction and encourage repeat visits
• Handle guest complaints professionally and resolve issues promptly
• Educate customers about drink specials, menu items, and promotions