The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We are currently looking to hire a Bartender to join our existing team.
We are looking for an experienced and dynamic Bartender and ensure the highest level of customer service and satisfaction. The ideal candidate will have a deep knowledge of mixology, a passion for creating unique and innovative cocktails.

RESPONSIBILITIES

• To operate the Till system effectively.
• To maintain your station in a clean and tidy condition at all times.
• To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.
• To correctly clear, polish and store crockery, cutlery and glassware to minimise breakages and loss, while maintaining standards.
• To correctly take orders to the Heritage standard maximising and promoting sales by recommending products where appropriate.
• To anticipate client needs in order to enhance quality service and in turn enhance client satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.
• To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.
• To apply at all times to The Heritage policies & procedures
• To have knowledge of wines, spirits and the menu items.
• To handle guest’s complaints discretely, notifying the Head of Department or the Food & Beverage Director.
• To have a complete knowledge of the Heritage and the product and services it offers.
• To positively promote sales within your department.
• To create and maintain an effective working relationship with colleagues and managers.
• To ensure a high standard of personal hygiene…
• Note and report maintenance needed to your supervisor or manager.
• Secure keys, be fully aware of the key security policy.
• Ensure to clock for breaks on a daily basis.
• To carry out the hotels customer relation policy.
• Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.
• To participate in all training programmes scheduled for you.
• Be fully familiar with all Human Resources policies and procedures as set out in the Company Staff Handbook and to abide by these at all times.
• To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head..
• To participate in job chats and performance appraisals.
• To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
• To work towards achieving high hotel inspection results.
• It is agreed that flexibility of employees is fundamental to the Hotel’s ongoing progress.

Our Core Values are the essence of what we stand for as a company and it is our vision to instil a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us

• Think about the guest
• Be respectful
• Work as one
• Be the best
• Own it and deliver i